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Change contract

mandolinsky
Interested
Posts: 1
Registered: ‎22-11-2008

Change contract

My friend, who is an existing customer, would like to change her contract to a cheaper one as she only needs a landline phone connection and a basic broadband for email and surfing internet. If I ask you the questions on her behalf could you just answer through me, as she does not know how to log on to the forum? No personal details will be revealed.

1 REPLY 1
Mads
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,873
Fixes: 79
Registered: ‎06-08-2018

Re: Change contract

Hey @mandolinksy,

 

We are more than happy to help out, that been said we are unable to discuss pricing & the specifics of your friends' account - I would advise your friend to give our Customer Options team on 0800 013 2632 as they will be able to discuss products, packages, prices and cancellations.

 

Thanks.