Service Issues - 20/04/21 - Can't call out
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Re: Can't call out
20-04-2021 4:51 PM
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It says data and txt services not affected but i can't txt either
Re: Can't call out
20-04-2021 5:59 PM
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Happens a lot where I live. No point in contacting plusnet as nothing ever changes. Gets worse as migration to 5G increases. EE don’t care as long as plusnet meet contracts I guess. All very tedious for those of us that have no desire for 4 or 5G and only ever make calls. Goodness knows what’ll happen to the old systems requiring 3G when that is no longer supported.
Re: Can't call out
20-04-2021 6:13 PM
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Were having the same issues in Cambridgeshire, we've got 4 phones in our house with Plusnet Mobile, none of them can call/receive calls. Anyone know how long these things take to resolve. Haven't got a static phone anymore so can't make and important family call.
Re: Can't call out
20-04-2021 6:43 PM
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4 months last year but plusnet were very good and covered my landline calls. No help if you’ve not a landline though.
Re: Can't call out
20-04-2021 6:49 PM
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Seems to be ok again here
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Can't call out
20-04-2021 6:51 PM
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Just came back on. Hopefully all good.
Re: Can't call out
20-04-2021 8:01 PM
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Resolved here now. Was a long outage.
Re: Can't call out
20-04-2021 8:11 PM
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Yes, working for me now too.
Re: Can't call out
20-04-2021 10:48 PM
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Re: Can't call out
21-04-2021 4:58 PM
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Unfortunately have a static phone line but couldn't find my old telephone. Good news was that it seemed to be ok yesterday. At work today if was fine however when I got home (different cell area) voice service was unstable, sometimes it would work sometimes it wouldn't, neighbour was having similar issues.
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