Hi everyone, I’m really hoping someone can help! I joined Plusnet about a week ago and having problems connecting to x box live with two XBox 360’s (not too concerned about this) but can connect to live on my XBox one but cannot use multiplayer function. I’ve tried the following:
Turning off x box and router and restarting
DMZ enable to the XBox 1
The Xbox one won’t let me change the NAT settings either which isn’t helpful
Plusnet offer no assistance even through I have problems with all three Xbox devices and Microsoft refer me back to Plusnet. All xboxes connect to my neighbours WiFi and to a hotspot and worked perfectly well with Sky (wish I’d stayed put).