Internet/gaming issues
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Internet/gaming issues
03-01-2015 12:43 PM
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Sometimes this can be a major problem because I play at a competitive level and sometimes within competitions with decent prizes. In the past I have had to go to a friends flat with all my gear to be able to play a competition, and he uses also Plusnet but he does not have this issue.
I use a technicolor582n router, and I have my pc connected trough cable not wireless.
Ping on google.co.uk is a stable 34ms but as soon as anyone opens a browser it starts spiking to about 70-80ms. In-game that translates to about 400-500 ping depending on where the server is located. The game I'm playing is CS:GO, and to many it might not mean anything but my rank is Global Elite, so you can see that I'm not talking shit when I say I play competitive.
If there is anything I can do please let me know and maybe we can work this out somehow as it is getting really frustrating.
jim:red avoidance of swear filter removed mod:end
Re: Internet/gaming issues
03-01-2015 12:45 PM
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If you don't then it is just possible that there is a profile problem on your account but only a wireshark capture will show that http://community.plus.net/library/faults/using-wireshark-for-data-capture/
Re: Internet/gaming issues
03-01-2015 1:03 PM
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I don't know if I have the pro add-on on my account, but it says I have the package better suited for gamers and "big families".
I will have a read trough with wireshark. Regarding that would you like me to monitor the traffic when I'm the sole user or when there is someone else using the connection?
Best Regards,
Cosmin
Re: Internet/gaming issues
03-01-2015 1:07 PM
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Can you have a look here and advise https://portal.plus.net/my.html?s=0&action=account_summary
It just occurs to me that there may be another cause
Can you advise the router stats - noise margin, speeds and attenuation both up and down (I assume that you aren't on Fibre)
Re: Internet/gaming issues
03-01-2015 1:19 PM
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jim:green screen pic removed as it includes the order number mod:end
Re: Internet/gaming issues
03-01-2015 1:23 PM
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Re: Internet/gaming issues
03-01-2015 1:25 PM
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Re: Internet/gaming issues
03-01-2015 1:35 PM
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Re: Internet/gaming issues
03-01-2015 2:45 PM
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Your upstream needs to be uncapped - this may solve the problem
I will flag this up to be done
Re: Internet/gaming issues
03-01-2015 3:12 PM
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If you could explain to me what you think it was that was causing the problem I would be very grateful, as that chart with noise and other info doesn't tell me much.
Best Regards,
Cosmin
Re: Internet/gaming issues
03-01-2015 4:40 PM
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Once that is fixed we will need to check if the problem is gone or whether we need to investigate further
Re: Internet/gaming issues
03-01-2015 5:18 PM
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Re: Internet/gaming issues
03-01-2015 5:58 PM
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Happy new year everyone!
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