Speed issues when downloading Apple updates
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Re: Speed issues when downloading Apple updates
23-10-2015 6:33 AM
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Re: Speed issues when downloading Apple updates
23-10-2015 10:55 AM
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Another (maybe related) issue recently is that at some time during the day, no matter what web address I enter, the Plusnet home page came up. Change the DNS to googles and solved the problem.
But what is going on?
Re: Speed issues when downloading Apple updates
23-10-2015 11:43 AM
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I have no trouble with Apple on my 'Insider' laptop (connected by Ethernet), only with my desktop?
York.
Re: Speed issues when downloading Apple updates
23-10-2015 12:16 PM
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As a point of interest, the Which Gateway tool on Usertools.Plus.Net fails to identify the current gateway but the previous gateway was -bgn01 (I think!).
Something is surely not right - somewhere!
Re: Speed issues when downloading Apple updates
23-10-2015 12:55 PM
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I'm not entirely sure it'll be of much use but will keep you guys posted of any eventual replies...
Re: Speed issues when downloading Apple updates
24-10-2015 8:35 PM
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If I disable Protected Mode in Security in IE11 I can download the iTunes update. With it enabled I can't?
I can also download it in Edge?
York.
Re: Speed issues when downloading Apple updates
24-10-2015 9:35 PM
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Re: Speed issues when downloading Apple updates
26-10-2015 8:45 AM
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This is aproblem that has only been happening for a number of weeks. There is no reason to think Apple are being hammered now any more than on previous releases of iOS or OSX updates, and it also doesn't explain the slowness on App updates that is patent on PlusNet but not on other service providers.
Congestion at the Apple end seems unlikely.
André
EDITED to correct typos. Not had enough coffee...
Re: Speed issues when downloading Apple updates
27-10-2015 8:52 AM
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I'm currently trying to download a 1.55GB iPhone update (via iTunes), so far it's taken 15 minutes to download 19MB with 17 hours remaining.
In comparison, downloading something from Google 65MB took less than 10 seconds. Also, a podcast downloaded using iTunes was so fast I couldn't make a note of sizes etc.
I've tried swapping gateways several times over the past couple of weeks - no difference.
Many thanks for any help or advice people may have.
Edit: I forgot to add, that updates downloaded via iPad are also painfully slow (it's not my iPad and I dare not attempt to update it to iOS9.1 due to the ridiculous time it would take).
Re: Speed issues when downloading Apple updates
27-10-2015 3:31 PM
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switched to a VPN connection and it came down in minutes.
Re: Speed issues when downloading Apple updates
27-10-2015 4:32 PM
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Re: Speed issues when downloading Apple updates
27-10-2015 7:21 PM
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John
Re: Speed issues when downloading Apple updates
27-10-2015 7:32 PM
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Updating iTunes, however, is a different matter and you could well be right!
York.
Re: Speed issues when downloading Apple updates
28-10-2015 10:08 PM
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Trying to download a software update for my iPad and it is currently sitting at this:
Tried downloading firmware from my server so not an issue on Apple's side.
Also completed a speedtest attached below so not an issue with my connection overall, so frustrating.
Re: Speed issues when downloading Apple updates
29-10-2015 6:58 AM
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I've directed them to this thred to see if they can realise that SOMEthing is not quite right.
Not holding my breath though.
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