Speed issues when downloading Apple updates

[#1]

This is getting a bit frustrating.
Is this the end of the road from PlusNet - no problem found, nobody investigating any more? This causes me problems - as an Apple developer, I'm constantly downloading lots of stuff from there, both big and small, and it seems poor that I have to jump on my neighbours internet to get them in a normal time.
Not meaning to sound childish (first world problems etc!), but I will change provider if this isn't sorted out soon, and I've been more than happy with PlusNet up to now.

[#2]

Can someone find out an Apple CDN server and post a traceroute?

Quote from: DeclanTM

Tried downloading firmware from my server so not an issue on Apple's side.

From the same Apple CDN and taking the same route as Plusnet's?

[#3]

I bought my first iPad a few days ago and I have noticed the very variable speed too. Downloaded iOS 9.1 in 2 minutes but a few hours later, a 10Mb app took 10 minutes.
This slow then fast is happening at random. Using an fttp 80/20 link , Google  dns servers and no other website is showing the same pattern nor slowing down at the same time.

[#4]

have you tried changing your dns servers ?
back in 2010 this problem appeared and it was because everyone and their dog used the same dns servers to connect to apple's CDN so they were throttling the connections to a snails pace, so if your using google's dns servers or some other none isp servers try switching them out to bt's or virgins etc and see if its speeds up your downloads, chances are whoever your connecting to uses a different dns service to your network preference and that's the sole reason for you getting the downloads quicker /

[#5]

Quote from: AndyH

Can someone find out an Apple CDN server and post a traceroute? Quote from: DeclanTM Tried downloading firmware from my server so not an issue on Apple's side. From the same Apple CDN and taking the same route as Plusnet's?

No it was from Amazon EC2, it would be hard to use the same route as Plusnet as the routing is decided automatically. Was the same CDN it's clearly a hop on the Plusnet side that's the bottleneck.

[#6]

Apparently my ticket ont his issue has been further escalated, so we'll see whether anyone can actually pinpoint the problem.

[#7]

Downloading an iOS firmware just now and seems to be maxing out my line but it is outside of peak time, but I was having issues around this time a few days ago.

[#8]

Plusnet sort this out with apple, i can't even stream the songs in the itunes store 

[#9]

Could someone post a traceroute?

[#10]

Yes, I have been having this issue for a while now, thought it was me going mad. 
I have a Ubiquiti Edgerouter Lite in 2 locations, one on PlusNet synced at 74down / 19up  and Virgin Media 152mb down / 12 up (ridiculous)
I have a OpenVPN Site-to-Site Tunnel between the two locations.
On my PlusNet side it sometimes struggles to even stream a song from AppleMusic .... it's really frustrating.
Bear in mind these results are me on WIFI (802.11ac to Apple Airport Extreme's i have).
Doing a netstat whilst running some updates and watching a film from iTunes I don't seem to hit the Apple CDN's but Akamai :
tcp4      0      0  10.0.3.26.59280        cache.akamai.com.http  ESTABLISHED
tcp4      0      0  10.0.3.26.59279        a23-62-98-169.deploy.static.akamaitechnologies.com.http  ESTABLISHED
Doing a trace route to 23.62.98.169 got me:
Traceroute has started…
traceroute to 23.62.98.169 (23.62.98.169), 64 hops max, 72 byte packets
1  b1-syb-gw0-r1.net.bowers1.com (10.0.3.254)  3.276 ms  3.049 ms  1.326 ms
2  195.166.130.221 (195.166.130.221)  22.420 ms  22.954 ms  22.340 ms
3  link10-central10.pcl-gw02.plus.net (84.93.249.210)  22.517 ms  23.482 ms  23.387 ms
4  195.99.126.182 (195.99.126.182)  23.599 ms  24.242 ms  23.578 ms
5  core3-te0-2-0-15.faraday.ukcore.bt.net (213.121.193.176)  25.010 ms  24.909 ms  25.051 ms
6  peer2-et-3-3-0.faraday.ukcore.bt.net (62.6.201.165)  23.646 ms  23.551 ms  23.575 ms
7  213.137.183.36 (213.137.183.36)  23.695 ms  24.899 ms  23.640 ms
8  t2c3-xe-1-0-1-0.nl-ams2.eu.bt.net (166.49.208.218)  30.142 ms  38.006 ms  38.094 ms
9  * * *
10  a23-62-98-169.deploy.static.akamaitechnologies.com (23.62.98.169)  39.176 ms  38.658 ms  38.226 ms

When trying to stream Apple Music on PlusNet I seem to hit Apple's IP Addreses:
tcp4      0    181  10.0.3.26.59372        17.154.66.123.https    ESTABLISHED
tcp4      0      0  10.0.3.26.59363        17.178.106.13.https    ESTABLISHED
tcp4      0      0  10.0.3.26.57305        17.172.232.9.5223      ESTABLISHED
NetRange:      17.0.0.0 - 17.255.255.255
CIDR:          17.0.0.0/8
NetName:        APPLE-WWNET
NetHandle:      NET-17-0-0-0-1
Parent:          ()
NetType:        Direct Assignment
OriginAS:
Organization:  Apple Inc. (APPLEC-1-Z)
Tracing those
traceroute to 17.178.106.13 (17.178.106.13), 64 hops max, 72 byte packets
1  b1-syb-gw0-r1.net.bowers1.com (10.0.3.254)  3.529 ms  1.668 ms  1.303 ms
2  195.166.130.221 (195.166.130.221)  22.657 ms  23.979 ms  22.227 ms
3  link9-central10.pcl-ag07.plus.net (84.93.249.209)  23.471 ms  22.259 ms  44.628 ms
4  195.99.126.138 (195.99.126.138)  25.417 ms  23.468 ms  23.691 ms
5  core4-hu0-3-0-0.faraday.ukcore.bt.net (213.121.193.164)  23.856 ms  24.860 ms  23.583 ms
6  peer2-et-10-3-0.faraday.ukcore.bt.net (62.6.201.171)  23.616 ms  24.881 ms  24.860 ms
7  213.137.183.32 (213.137.183.32)  23.618 ms  24.748 ms  24.924 ms
8  t2c1-p0-0.be-bru.eu.bt.net (166.49.208.150)  108.907 ms  108.814 ms  108.892 ms
9  * * *
10  17.0.145.68 (17.0.145.68)  182.869 ms  182.259 ms  182.938 ms
11  17.0.149.96 (17.0.149.96)  182.554 ms  183.201 ms  182.943 ms
12  17.0.148.75 (17.0.148.75)  184.671 ms  183.740 ms  183.672 ms

[#11]

Posted earlier so am now giving update. HAd all sort of issues not only with Apple - there seemed to be a problem using all sorts of streaming services.
Kids couldnt use netflix, my audio book downloads were frequently getting corrupted and I'm not sure this was a PlusNet issue by Sky catchup programms (ie the internet downloaded ones) were full of pixellation in parts.
Anyway problem all sorted now!!!
Am with a new ISP - Instant 100% improvement with all above issues! AND upload speed almost x2 as fast.
Good luck to you all and hope thinks get better