Slow Upload Speeds
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Slow Upload Speeds
26-04-2016 11:49 AM
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Hi
I have just switched over from BT, and am pleased with he download speeds being achieved, of 33MB approx, but am only getting 1.8mb Uploads.
Is there anything I can check to improve this?
Gareth
Re: Slow Upload Speeds
26-04-2016 11:54 AM - edited 26-04-2016 11:54 AM
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Nope as the product you are on is 40Mb/s down 2Mb/s up unlike BT which was 40/10
Re: Slow Upload Speeds
26-04-2016 11:58 AM
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Re: Slow Upload Speeds
26-04-2016 1:42 PM
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Hi
Does the Unlimited Fibre Extra have a faster upload speed, is that what is limiting the line? or is this as fast as it will go?
I looked for limits or even indications of likely upload speeds, but couldn't find any on the web site.
thanks
Gareth
Re: Slow Upload Speeds
26-04-2016 1:46 PM
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Hi Cheltgar37,
If you take the Unlimited Fibre Extra package you can look at getting upload speeds of up to 20Mbps
Re: Slow Upload Speeds
26-04-2016 1:50 PM - edited 26-04-2016 1:50 PM
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HOWEVER
If your speeds are less than 40Mb/s as reported here http://www.dslchecker.bt.com/adsl/ADSLChecker.TelephoneNumberOutput for the clean range (probably the bottom number) then the Plusnet system won't let you order it
Re: Slow Upload Speeds
26-04-2016 1:57 PM
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Hi Oldman
I think i may be missing the fist part of your post. I can just see from the HOWEVER down.
Would Unlimited Fibre Extra help? Is that also capped with the upload speed?
Gareth
Re: Slow Upload Speeds
26-04-2016 2:05 PM - edited 26-04-2016 2:06 PM
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HOWEVER is a follow on to the preceding post by BenB
I will try to be clearer -
Plusnet have two products
Fibre and Fibre Extra
Fibre is based on the standard 40/2 product from BT Wholesale and Fibre Extra on the standard 80/20 so in theory you could have either if you are prepared to pay for it
But the way Plusnet have written their ordering system if the expected download speeds are less than 40Mb/s then it won't allow you to order the 80/20 product.
Silly isn't it
Re: Slow Upload Speeds
26-04-2016 2:07 PM - edited 26-04-2016 2:08 PM
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Oldjim was saying that if your lowest estimated download speed from the link he gave is less than 40Mbps, then Plusnet wouldn't sell you the Unlimited Fibre Extra product ( up to 80Mbps down /20Mbps up).
And the post does start from the word "However" as Oldjim was pointing out Plusnet's policy on the sale of Extra depends upon the estimated speed from the BT Line Checker.
Edit : Oldjim posted as I was typing
Re: Slow Upload Speeds
26-04-2016 2:13 PM
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I was estimated to have a line speed of 30-40Mb but was able to purchase Unlimited Fibre Extra over the phone when I explained to the operative that it was the up to 20Mb upload that I was after (I actually get 8, bang on the nose for what was estimated)
Re: Slow Upload Speeds
26-04-2016 2:18 PM
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From checking your connection you would be able to upgrade on to the Unlimited Fibre Extra package but for the price difference it wouldn't be worth it as you wouldn't receive a great increase in speed. This is mainly due to the overall distance of your line from the exchange.
Re: Slow Upload Speeds
26-04-2016 3:42 PM
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Hi Ben.
Do you know what upload speed i would get? Or are you able to estimate on my line
thanks
Gareth
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