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Why is Plus Net So Slooow to register new Domain Names

dtox
Newbie
Posts: 2
Thanks: 3
Registered: ‎23-06-2017

Why is Plus Net So Slooow to register new Domain Names

I have now been over a week with the 'awaiting confirmation from registrar' status on the Plus Net domain registration screen.

 

Past experience with the likes of Go Daddy registration was very quick and didn't take anything as long ?

 

As a new user I'm quite underwhelmed by the whole PN experience so far !

6 REPLIES 6
Leapy
Seasoned Champion
Posts: 1,109
Thanks: 901
Fixes: 3
Registered: ‎11-04-2017

Re: Why is Plus Net So Slooow to register new Domain Names

@dtox It could be worse, you could be totally underwhelmed with the PN experience and start a club. 

spraxyt
Resting Legend
Posts: 10,063
Thanks: 674
Fixes: 75
Registered: ‎06-04-2007

Re: Why is Plus Net So Slooow to register new Domain Names

I hope a Plusnet staff member will be along on Monday to pick this up. Thumbs_Up

I'll also feed the general question into the business.

 

David
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,594
Thanks: 10,330
Fixes: 1,602
Registered: ‎21-04-2017

Re: Why is Plus Net So Slooow to register new Domain Names

Sorry to hear your domain isn't registered yet.

I can see we raised a ticket to the relevant team on Friday, they should pick that up within the next couple of days. I've also given one of my colleagues a nudge to see if we can complete the transfer as soon as possible.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
dtox
Newbie
Posts: 2
Thanks: 3
Registered: ‎23-06-2017

Re: Why is Plus Net So Slooow to register new Domain Names

OK thanks for that, its still not registered but hopefully that may have give it some traction.

spraxyt
Resting Legend
Posts: 10,063
Thanks: 674
Fixes: 75
Registered: ‎06-04-2007

Re: Why is Plus Net So Slooow to register new Domain Names

Thanks for the update. The general issue here has been passed into the business along with the justified comment from the last line of your opening post.

I hope registration progresses quickly for your domain. Smiley

David
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,594
Thanks: 10,330
Fixes: 1,602
Registered: ‎21-04-2017

Re: Why is Plus Net So Slooow to register new Domain Names

It looks like we've picked up the ticket this morning and your domain should be working now?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet