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Incomplete Billing Address

FIXED
bmcconnell95
Newbie
Posts: 2
Registered: Friday

Incomplete Billing Address

On my bill the first part of my address is incomplete. It only shows the house number but nothing else - on my account it shows the full address. Has anyone had this issue or know how to solve it going forward?
3 REPLIES 3
ColinDC
Dabbler
Posts: 17
Thanks: 16
Registered: ‎21-11-2025

Re: Incomplete Billing Address

@bmcconnell95 

This seems a fairly common issue. It happened to me and I've seen a few other people saying the same thing.

In my case one of the Plusnet Help Team picked it up and arranged for my complete address to appear on my next bill. If you wait a little while I expect the same will happen with you. 

Colin

Marsh
Plusnet Help Team
Plusnet Help Team
Posts: 371
Thanks: 506
Fixes: 36
Registered: ‎18-11-2024

Re: Incomplete Billing Address

Fix

Hey @bmcconnell95,

I have got this corrected for you to show the full address

If this post resolved your issue please click the 'This fixed my problem' button
Josh
Plusnet Help Team
bmcconnell95
Newbie
Posts: 2
Registered: Friday

Re: Incomplete Billing Address

Thanks very much both!