Landlines are going digital
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Re: Landlines are going digital
2 weeks ago
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My timeline is here:
https://community.plus.net/t5/My-Order/Record-of-conversion-to-FTTP/td-p/2044766
In my case as I was not reading emails hourly, the router arrived before I knew it had been sent.
Note the dimensions of the box
Re: Landlines are going digital
Friday - last edited Friday
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You were correct. (Sorry, I tried to quote Baldrick1's post, did not work)
The Openreach installer was unable to get me connected to full fibre today.
He did drill a hole in the front wall, fix a grey box on the front wall and fixed
the cable to my skirting board up to the double socket.
There needs to be some ground works on the pavement and then to my property.
I am pleased to still have Broadband working.
Re: Landlines are going digital
Saturday
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I received a text from Plusnet saying the engineer is booked in for July 28th.
Openreach also sent a text saying they will be in touch in the next 10 days regarding the groundwork.
Hopefully they can get the groundwork completed before the Plusnet appointment on July 28 and
before my current Broadband contract runs out on August 16th.
Re: Landlines are going digital
yesterday
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Openreach/groundwork turned up today unannounced and they could not understand why the engineer did not use the available duct to get me connected to fibre on 29th of May.
They installed the cable to my front door without needing to dig up the pavement or my front garden.
Hopefully I will not need to wait until July 28th to get up and running.
Re: Landlines are going digital
yesterday
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I would wait until tomorrow to allow OR systems to update and then phone PN to see if you can advance the install date.
Alternatively if you have an Open Question on you Members page you could update that and ask for new install date.
Brian
Re: Landlines are going digital
4 hours ago
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Thanks Brian,
I was called and an appointment has been made for the 16th of June for the engineer to complete the work.
Will the engineer make sure that I am connected to full Fibre before leaving as I am unsure of the connection process myself.
I understand that as I am already with Plusnet that I am to use the same password as I use for Broadband and to input that on page 192.168.1.254
When going to that page it says "not secure".
Re: Landlines are going digital
4 hours ago
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@greengrass When the engineer says s/he has completed the work, they should ask you to test - if they don't, ask them to wait until you have run a speed test.
You do not need to make any changes to the router, other than switching from the DSL cable in the grey port on the rear of the Hub to an ethernet cable to the red/WAN port, which the engineer wil possibly do for you.
Don't worry about the 'not secure' message - that is only because it is connected over the HTTP, rather than HTTPS protocol, but it is nothing to be concerned about.
Re: Landlines are going digital
3 hours ago
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I would expect the engineer to see the full fibre install working on one of your devices.
If you have a new Plusnet Hub, do remember to disconnect the copper connection from the old one before trying to get the fibre connection going.
(Don't ask how I know this...... )
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