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Webmail - multi-part message in MIME format.

Moderator
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Webmail - multi-part message in MIME format.

I have an email from DPD which should be showing tracking info for a delivery but instead of showing the email as per Outlook it informs me that it's a multi-part message in MIME format.
How can I get the email to show correctly in webmail while I'm away from my main PC.
Thanks.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

5 REPLIES
kmilburn
Grafter
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Registered: 30-07-2007

Re: Webmail - multi-part message in MIME format.

You can't,  it's a problem related to the way DPD have encoded the message and Webmail not liking it!
The problem has been raised a few times before (e.g. https://community.plus.net/forum/index.php/topic,128414.0.html)
From looking into it previously,  it's possible that the problem has been fixed in a newer version of RoundCube,  but we'll have to wait for PlusNet to upgrade to see if it helps.
Moderator
Moderator
Posts: 18,074
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Registered: 06-04-2007

Re: Webmail - multi-part message in MIME format.

Thanks for the reply and link.
It's not a major issue as I will be back home tomorrow anyway.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Community Veteran
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Registered: 01-08-2007

Re: Webmail - multi-part message in MIME format.

Forward it to an outlook based acount which will parse it correctly or another webmail such as yahoo.
I need a new signature... i'm bored of the old one!
Moderator
Moderator
Posts: 18,074
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Registered: 06-04-2007

Re: Webmail - multi-part message in MIME format.

I had thought of just logging in to the PC at home using Teamviewer and using Outlook but, as I said, I was due home anyway.
I just wondered whether I had missed a setting in Webmail.
Thanks anyway.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Community Gaffer
Community Gaffer
Posts: 13,224
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Registered: 04-04-2007

Re: Webmail - multi-part message in MIME format.

Quote from: kmilburn
From looking into it previously,  it's possible that the problem has been fixed in a newer version of RoundCube,  but we'll have to wait for PlusNet to upgrade to see if it helps.

If I ever receive an email from DPD at any point then I'll let you know. I sometimes use the latest Roundcube install.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵