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Can a lost email be found?

jape
Dabbler
Posts: 10
Registered: ‎06-04-2007

Can a lost email be found?

Assume I have a Primary email account of abc@abc.plus.com.
If an email was sent to xyz@abc.plus.com but this mailbox hadn't been created and 'catch all' wasn't enabled at the time it was sent, do plusnet still have a copy of the email somewhere and can it be directed somewhere?
The somewhere being a newly created xyz@abc.plus.com mailbox.
If it's possible who would I contact?
TIA.
jp
5 REPLIES
pwatson
Rising Star
Posts: 2,468
Thanks: 8
Fixes: 1
Registered: ‎26-11-2012

Re: Can a lost email be found?

The PN server would reject the message as the recipient doesn't exist.  The originator should receive a message from their sending server that the message wasn't accepted.  No copy of the message will exist on either server...
Community Veteran
Posts: 3,410
Thanks: 10
Registered: ‎18-01-2013

Re: Can a lost email be found?

^^^ what pwatson said - if the catchall wasn't enabled and mailbox not created then it should have been rejected and returned to the original sender.
Superuser
Superuser
Posts: 9,815
Thanks: 1,189
Fixes: 68
Registered: ‎06-04-2007

Re: Can a lost email be found?

In fact I don't think the message will leave the sending server. Normally the latter would return it to the Envelope From (sender) address, which typically becomes Return Path on correctly delivered emails.
I think the only information Plusnet would have is an entry in their mail server log recording the connection attempt and the response code.
David
Community Gaffer
Community Gaffer
Posts: 13,495
Thanks: 1,220
Fixes: 96
Registered: ‎04-04-2007

Re: Can a lost email be found?

Quote from: spraxyt
I think the only information Plusnet would have is an entry in their mail server log recording the connection attempt and the response code.

Correct.
Our inbound servers would reject the message with a 5xx server response:
~$ telnet mx.avasin.plus.net 25
Trying 212.159.8.200...
Connected to mx.avasin.plus.net.
Escape character is '^]'.
220 avasin09.plus.net Plusnet Cloudmark Gateway ESMTP server ready
ehlo avasin
250-avasin09.plus.net hello [84.93.219.165], pleased to meet you
250-SIZE 104857600
250-8BITMIME
250 OK
mail from:<>
250 <> sender ok
rcpt to:<invalidlocalpart@bobpullen.force9.co.uk>
550 Invalid Recipient invalidlocalpart@bobpullen.force9.co.uk

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

jape
Dabbler
Posts: 10
Registered: ‎06-04-2007

Re: Can a lost email be found?

Thanks to everyone for the clear answer, it really is appreciated.
It's what I thought, the sender says he can't resend the original so I guess I'm stuffed.