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I take it Webmail's down again?

grumpybob
Grafter
Posts: 62
Thanks: 1
Registered: 05-11-2007

I take it Webmail's down again?

Has been hit and miss for the last few hours. Now, not accessible at all.
Error message: "Your session has expired or is invalid."
108 REPLIES
silverfinch
Grafter
Posts: 108
Registered: 23-02-2013

Re: I take it Wemail's down again?

AngryWebmail, glad I spotted that, mine is down, saying IMAP failed, then threw up that blasted Captichec or whatever it is called, WHICH I CAN'T READ!!
grumpybob
Grafter
Posts: 62
Thanks: 1
Registered: 05-11-2007

Re: I take it Webmail's down again?

Hi Silverfinch. Yes, I'm getting the Captcha thing too, now. What a pain!
drj
Aspiring Pro
Posts: 1,103
Thanks: 43
Fixes: 1
Registered: 30-03-2011

Re: I take it Webmail's down again?

Using webmail I can't get beyond the login page which hangs. Nothing showing amiss on Service Status which is why I've ended up here.
silverfinch
Grafter
Posts: 108
Registered: 23-02-2013

Re: I take it Webmail's down again?

Tried to get husband to read it.....ha ha ha.....
Superuser
Superuser
Posts: 9,663
Thanks: 1,067
Fixes: 59
Registered: 06-04-2007

Re: I take it Webmail's down again?

Getting the webmail login screen was slow but no problems logging in and displaying various folders for me.
David
silverfinch
Grafter
Posts: 108
Registered: 23-02-2013

Re: I take it Webmail's down again?

I just tried again, still getting the IMAP server failed, (managed to read that Captcha)
drj
Aspiring Pro
Posts: 1,103
Thanks: 43
Fixes: 1
Registered: 30-03-2011

Re: I take it Webmail's down again?

Curiously I can get access through the Windows 8 Mail app.
However I've just tried logging into Webmail from Chrome and counted up 100 seconds while it's still saying "loading..."
Rose7
Newbie
Posts: 2
Registered: 28-11-2012

Re: I take it Webmail's down again?

I have also been trying to log on to Webmail for 30 minutes with no success.  Keep getting "Connection to IMAP service failed".  I hope Plusnet  sort it out soon.
grumpybob
Grafter
Posts: 62
Thanks: 1
Registered: 05-11-2007

Re: I take it Webmail's down again?

I wonder how long it will take Plusnet to notice and change the Service Status from "Fine & Dandy" to "Up the Swanee".
silverfinch
Grafter
Posts: 108
Registered: 23-02-2013

Re: I take it Webmail's down again?

How long does it normally take Grumpybob? Will I be in the garden sunbathing do you think?
grumpybob
Grafter
Posts: 62
Thanks: 1
Registered: 05-11-2007

Re: I take it Webmail's down again?

Quote from: silverfinch
How long does it normally take Grumpybob? Will I be in the garden sunbathing do you think?

Smiley As irritating and inconvenient as this outage is, to be fair to them, Plusnet are usually pretty quick to get to work on these issues. However, being a Sunday evening, they've probably got minimal staff available at the moment. Bad timing ...  Embarrassed
silverfinch
Grafter
Posts: 108
Registered: 23-02-2013

Re: I take it Webmail's down again?

OK, thank you for that, will give up until tomorrow.
Moderator
Moderator
Posts: 26,694
Thanks: 1,623
Fixes: 123
Registered: 14-04-2007

Re: I take it Webmail's down again?

Email is working fine for me Undecided

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
silverfinch
Grafter
Posts: 108
Registered: 23-02-2013

Re: I take it Webmail's down again?

When I clicked that link it said the gateway is ptn-ag01, I have no idea what that means mind.