Emails blocked by Outlook

[#1]

Just re-reading your posts, @Gunnill , I am wondering if you could have inadvertently blocked him, but as I have no idea how MacMail works, I can't suggest how you would find out - sorry.

[#2]

Thanks for getting back to us and for the further information @Gunnill, I would advise to log into your account online and under the 'manage my mail' section, have a check of your spam settings.

[#3]

Many thanks for your help. I did check my spam settings but will again.

Have a good Christmas

Mike

[#4]

OK thanks Mike, let us know how this goes and if there's anything changed with the settings at all.

If you have no luck there, another suggestion would be to obtain the email headers from the sender of the email for us, and then we raise it to our Net Ops to review this further.