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Emails being returned

FIXED
annevaudin
Newbie
Posts: 3
Registered: ‎22-02-2022

Emails being returned

I've had several emails returned with the following message:

"550 5.7.1 Unfortunately, messages from [89.187.86.66] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3140). You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors."

 

Can anyone help with this, please?

 

Many thanks.

 

Anne

3 REPLIES 3
MisterW
Superuser
Superuser
Posts: 14,368
Thanks: 5,289
Fixes: 379
Registered: ‎30-07-2007

Re: Emails being returned

@annevaudin The host you are using to send mail is on a blocklist.

That address 89.187.86.66 is out-vulcan.hostingseries.net , so you appear not to be sending via a Plusnet server.

You need to contact whoever you are using to send your mail.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Baldrick1
Moderator
Moderator
Posts: 11,473
Thanks: 5,100
Fixes: 411
Registered: ‎30-06-2016

Re: Emails being returned

Moderator's note: Thread moved from Broadband to Email

Moderator and Customer
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Townman
Superuser
Superuser
Posts: 22,720
Thanks: 9,446
Fixes: 150
Registered: ‎22-08-2007

Re: Emails being returned

Fix
This reads like the exact same issue you had a year ago https://community.plus.net/t5/Email/Undelivered-mail/m-p/1858222#M38877

Looks as though there are issues with your mail provider(s).

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.