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E-mail IMAP folders vanished and no mail visible from last wednesday

270203
Newbie
Posts: 1
Registered: ‎21-10-2023

E-mail IMAP folders vanished and no mail visible from last wednesday

I seem to have have lost All my IMAP folders and ALl mail from Inbox prior to last Wednesday 18th October.

Across ALl devices I use, iphone, ipad and Microsoft Outlook...  Webmail also shows none of the folders I used to have.

Have these been "archived"  if so, please re-instate them ASAP or advise how I can recover them ?

Many thanks

Angie

1 REPLY 1
willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,678
Thanks: 611
Fixes: 111
Registered: ‎27-11-2020

Re: E-mail IMAP folders vanished and no mail visible from last wednesday

@270203 welcome to the forum. I have requested an unarchive and it can take up to 2 hours to fully complete.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team