Old, read, posts appearing as 'new'
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Re: Old, read, posts appearing as 'new'
02-04-2026 10:42 AM
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Same here @jab1 , it was also OK for me all day the day before that (Tuesday).
Re: Old, read, posts appearing as 'new'
02-04-2026 4:04 PM
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@bobpullen wrote:
I'm having the same problem with unread posts on the EE forum this morning.
Hi @bobpullen
That is a very helpful observation, as it points to a generic product issue, not one which can be ascribed as being related to @jaread83 's deep customisation of the Plusnet version of the service.
I have suggested on several occasions that this is a multi-instance service which has parts of it out of sync. The architecture has never been confirmed nor denied, but various behaviours do suggest that there are inconsistent perceptions of a user's post and notification status ... just as though a network or data caching fault is inhibiting consistent synchronisation across all service instances.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
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Re: Old, read, posts appearing as 'new'
4 weeks ago
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I'm not saying this is resolved, but I haven't seen the initially reported problem for the last four or five days - maybe Khorus have found and utilised the correct change logs?
Re: Old, read, posts appearing as 'new'
4 weeks ago
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The notification issue remains extent.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Old, read, posts appearing as 'new'
4 weeks ago
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Sorry to hear that, @Townman .
Re: Old, read, posts appearing as 'new'
4 weeks ago
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@jab1 wrote:
I'm not saying this is resolved, but I haven't seen the initially reported problem for the last four or five days...
Continues to happen routinely for me over on the EE forum.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
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