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New Forum posts not showing as new.

RealAleMadrid
Hero
Posts: 3,173
Thanks: 1,792
Fixes: 67
Registered: ‎07-07-2009

New Forum posts not showing as new.

@James_B   Following on from the previous problem of "Old posts appearing as new" which appears to be resolved, over the last few days I have been experiencing a new Forum quirk of new posts NOT appearing as new so I am missing new threads and updates.

However as far as I can tell this is only affecting the Full Fibre forum board which is surprising. I can find no settings relating to specific forum boards so I don't believe there is anything I could have done to have caused this problem.

Any thoughts on this odd discrepancy?

4 REPLIES 4
James_B
Community Gaffer
Community Gaffer
Posts: 515
Thanks: 1,012
Fixes: 11
Registered: ‎10-09-2024

Re: New Forum posts not showing as new.

Hi @RealAleMadrid,

I've had a look in the Full Fibre board and it is working as expected in my profile.

In your settings under preferences > general, do you have Mark posts as read set as default/When I read them?

James

RealAleMadrid
Hero
Posts: 3,173
Thanks: 1,792
Fixes: 67
Registered: ‎07-07-2009

Re: New Forum posts not showing as new.

@James_B  Yes, Mark posts as read is set to default, but that relates to removing the new post status.

Posts arriving in the Full Fibre board are not being shown as new, why only that board is affected is a mystery.🤔

RealAleMadrid
Hero
Posts: 3,173
Thanks: 1,792
Fixes: 67
Registered: ‎07-07-2009

Re: New Forum posts not showing as new.

@James_B  Update:

A post on the Full Fibre board arrived at 3:41 PM and showed as new, so maybe my problem has gone away.😀

James_B
Community Gaffer
Community Gaffer
Posts: 515
Thanks: 1,012
Fixes: 11
Registered: ‎10-09-2024

Re: New Forum posts not showing as new.

Thanks for the update, @RealAleMadrid 

Please let me know if it reoccurs.

James