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Pricing/Terms changes - October 2013

davidj66
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Re: Pricing/Terms changes - October 2013

billnotben; it will go the same way as the insurance and utility industries are going -people switching every year to get the best "new" customer offers. That's what I do !!
w23
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Re: Pricing/Terms changes - October 2013

And if it does go that way all the additional admin costs etc. will surely force overall prices up for everyone.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
glloyd
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Re: Pricing/Terms changes - October 2013

I have to agree with the above. I think suppliers are cutting their own throats and having to inflate prices just to fund special offers and expensive advertising to replace the users they loose.
irritablegit
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Re: Pricing/Terms changes - October 2013

Shocked  Angry  Firstly, I refuse to be blackmailed into being tied into a phone package (especially if the terms can change at any time)
Huh  Secondly, I am on
Plusnet Extra Fibre - £19.99 per month - 250GB Usage Allowance - 64.6Mb download speed (estimated) - 20Mb upload speed (estimated)
but it seems to be going up to £21.49 per month
The current, "similar" offering seems to be
Plusnet Unlimited Fibre - £19.99 per month - Unlimited Usage Allowance - 64.6Mb download speed (estimated) - 10Mb upload speed (estimated)
so "unlimited"usage but half the upload speed
How do I know if the Plusnet Unlimited Fibre price is about to rise or not ?
As I can now escape my contract if I want, if I switch to Unlimited, presumably
a) I will continue to pay £19.99 and no more for the foreseeable, and
b) the Unlimited contract would have to be a NEW 18month contract ?  Or could it expire at the the end of my current 18 month contract (May 2014) ?

irritablegit
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Re: Pricing/Terms changes - October 2013

Huh
Interesting -I think I can answer part of my own questions ...
I had been into Change Product to check what I was on and what I was offered - the answers are as above.
I've now just looked at the website offers ... Unlimited Fibre is shown as £22.49 per month .... so it's going / gone up by £2.50 not £1.50
Oddly, it shows the speed as 76 not 64  (76 is what I actually get now), so I'm ot sure where the 64 comes from.
So, it would be cheaper to stay and pay the extra £1.50 - and definitely cheaper not to take the phone package - so I don't need to know about the contract length after all.
MisterW
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Re: Pricing/Terms changes - October 2013

The current products were increased back in June http://community.plus.net/forum/index.php/topic,115929.0.html for new customers taking broadband only.
Quote
The main change is that any new customer signing up for broadband only will have an additional £2.50/month compared to those who take both broadband and phone from us.  This does not affect existing customers unless they wish to switch onto a newer product.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

RJM
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Re: Pricing/Terms changes - October 2013

"Firstly, I refuse to be blackmailed into being tied into a phone package (especially if the terms can change at any time)"
If you read the small print of  any "service provider" in any industry  - they reserve the right to alter their terms and conditions at any time.
Plusnet are no different.
Like all industries - they all follow like sheep -  other ISP's will follow in their footsteps with increases.


irritablegit
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Re: Pricing/Terms changes - October 2013

Quote from: RJM

If you read the small print of  any "service provider" in any industry  - they reserve the right to alter their terms and conditions at any time.
Plusnet are no different.
Like all industries - they all follow like sheep -  other ISP's will follow in their footsteps with increases.

I don't care if all ISPs do the same thing simultaneously, I still won't take the "phone package"
The_10th
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Re: Pricing/Terms changes - October 2013

Have emails stopped being sent out as not received anything?
I am on LRS from end of last year with Unlimited and trying to find out what, if any, increases I will incur. The anytime calls was £4.00 and read a little while ago that only new customers will be paying £5.00 for anytime only to find a 50p increase for older customers or am I mistaken?
Keep things simple PN as this chopping/changing is not endearing (m)any to your cause.
RJM
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Re: Pricing/Terms changes - October 2013

"I don't care if all ISPs do the same thing simultaneously, I still won't take the "phone package" "
That is your prerogative.
VileReynard
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Re: Pricing/Terms changes - October 2013

Don't you mean "your perogative"?

"In The Beginning Was The Word, And The Word Was Aardvark."

RJM
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Re: Pricing/Terms changes - October 2013

"Don't you mean "your perogative"? "
No
"In law, a prerogative is an exclusive right given from a government or state and invested in an individual or group, the content of which is separate from the body of rights enjoyed under the general law of the normative state. It was a common facet of feudal law. The word is derived from O.Fr. prerogative (14c.), M.L. prerogativa "special right," from L. praerogativa "prerogative, previous choice or election," originally (with tribus, centuria) "unit of 100 voters who by lot voted first in the Roman comitia," from praerogativus (adj.) "chosen to vote first."[1]
In modern popular culture usage, the word prerogative has come to mean the egalitarian condition of the right for anyone's own self-determination, e.g., that it is "one's prerogative" to do as they please. The antithesis of the legal historic use of the term, being private exclusion from anyone and determined to the individual from without."
newagetraveller
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Re: Pricing/Terms changes - October 2013

Quote from: vilefoxdemonofdoom
Don't you mean "your perogative"?

No such word.  Smiley
Don't you just love it when the grammar/spelling police get it wrong?
Oldjim
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Re: Pricing/Terms changes - October 2013

Any more posts in this vein and I will remove posts 385 - 387 and the new offending posts
This is not chit chat so off topic posts are not acceptable
billnotben
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Re: Pricing/Terms changes - October 2013

We've been told that those broadband products currently not effected by the jump in prices or the phone surcharge that no guarantees can be made. That no time scale can be given on their prices not jumping up with the rest.
Unlike plusnet I like to be able to plan ahead so a simple question.
I'm not asking for when the prices will rise but when is the next price review planned?