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Phone System Maintenance

Community Gaffer
Community Gaffer
Posts: 17,664
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Registered: 05-04-2007

Phone System Maintenance

Tomorrow morning, starting at 8am, we'll be switching our phone system over to a different one. This is a completely new system and due to the intricacies involved in installing it, we need to make sure we have as much support around as possible. The work should be complete by 9.30am.
This means that any calls between 8am and 9.30am to our support centre will *not* connect to us.
Due to this we'll also be temporarily removing the call stats from csc.plus.net as we simply haven't had chance to rewrite that page to pull the data in the new format yet.
http://usertools.plus.net/status/archive/1385113783.htm
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 Chris Parr
 Plusnet Staff
5 REPLIES
Community Veteran
Posts: 3,380
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Registered: 18-01-2013

Re: Phone System Maintenance

I hope you went for the LRS Wink
I hope BTOR aren't involved or you might end up with a no show  Grin
Good luck with the switch Smiley
Community Veteran
Posts: 26,699
Thanks: 919
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Registered: 10-04-2007

Re: Phone System Maintenance

Quote from: Chris
Due to this we'll also be temporarily removing the call stats from csc.plus.net as we simply haven't had chance to rewrite that page to pull the data in the new format yet.

I wonder how long it will be before they re-appear!
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Moderator
Moderator
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Registered: 11-01-2008

Re: Phone System Maintenance

about the same time as all the gateway graphs? Roll eyes

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Community Veteran
Posts: 26,699
Thanks: 919
Fixes: 10
Registered: 10-04-2007

Re: Phone System Maintenance

What's the betting that they totally remove the page and oops, you can't see the question handing stats either
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
glloyd
Rising Star
Posts: 1,658
Thanks: 20
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Registered: 06-04-2007

Re: Phone System Maintenance

Seems a bit of a daft time to change over to a new phone system.