very erratic ping / speed
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Re: very erratic ping / speed
06-01-2014 10:49 AM
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Re: very erratic ping / speed
06-01-2014 5:46 PM
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Re: very erratic ping / speed
06-01-2014 11:39 PM
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Re: very erratic ping / speed
07-01-2014 10:41 AM
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Quote from: booty Just had the bt engineer here and could not find anything on their side to give reason to the ping spikes even though he witnessed them first hand, all he could suggest was to let plusnet know and he thinks it's from plusnets end .
He would say that wouldn't he!
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: very erratic ping / speed
07-01-2014 11:32 AM
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Quote from: anindyt Any luck with this? Getting the exact same problem myself
No luck yet I'm afraid
Quote from: jelv
Quote from: booty Just had the bt engineer here and could not find anything on their side to give reason to the ping spikes even though he witnessed them first hand, all he could suggest was to let plusnet know and he thinks it's from plusnets end .
He would say that wouldn't he!
Yea maybe so , he spent nearly 3hrs here but did say he had never seen a ping fault before . He spoke to his boss who wasn't too bothered as speeds were ok and wouldn't let the engineer move me to another connection (lift n shift ) as he called it .
Re: very erratic ping / speed
08-01-2014 1:08 PM
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Re: very erratic ping / speed
08-01-2014 2:54 PM
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C:\Users\James>tracert google.com
Tracing route to google.com [212.56.71.216]
over a maximum of 30 hops:
1 54 ms 99 ms 99 ms dsldevice.lan [192.168.1.254]
2 136 ms 103 ms 103 ms lo0-central10.pcl-ag06.plus.net [195.166.128.187
]
3 105 ms 110 ms 113 ms link-a-central10.pcl-gw01.plus.net [212.159.2.18
0]
4 70 ms 74 ms 92 ms xe-10-3-0.pcl-cr01.plus.net [212.159.0.212]
5 118 ms 129 ms 138 ms ggc01.plus.net [212.56.71.216]
Trace complete.
Re: very erratic ping / speed
08-01-2014 3:32 PM
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Re: very erratic ping / speed
08-01-2014 3:47 PM
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Re: very erratic ping / speed
08-01-2014 4:57 PM
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Just been speaking to our colleagues over at BT and they've got a couple of users seeing exactly the same kind of problem so we've added your details on to that case so hopefully that will help to find the cause. We're tracking the known exchange issues here:
http://community.plus.net/exchange-information/
Enterprise Architect - Network & OSS
Plusnet Technology
Re: very erratic ping / speed
17-01-2014 5:59 PM
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Re: very erratic ping / speed
17-01-2014 9:18 PM
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Ex-Broadband Service Manager
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