traffic managing?
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traffic managing?
24-03-2014 10:21 AM
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I've checked the speed of my connection a few times over the last few weeks and it's around 8 mbps , other times it's been over 11 mbps for 2 or three days at a time, then back to 8. Is this to do with the network? Nothing's changed in the hardware set up that would affect things.
I connected a new laptop and router up for a relative who lives over the road who's just gone on to plusnet and theirs was about 11 when mine was , but as this was only connected a couple of days ago theirs is likely to be up and down any way I suspect?
Re: traffic managing?
24-03-2014 10:27 AM
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Re: traffic managing?
24-03-2014 1:09 PM
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This looks like it could be a fault rather than due to traffic management. I'd advise heading here to report that: http://faults.plus.net
Re: traffic managing?
24-03-2014 5:13 PM
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Quote from: Oldjim Have you checked the speeds reported by your router
Just looked it says about 8.5
Re: traffic managing?
24-03-2014 5:25 PM
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Quote from: _Adam_Walker_ Hi there,
This looks like it could be a fault rather than due to traffic management. I'd advise heading here to report that: http://faults.plus.net
It says there's a problem with the troubleshooter page and to try later or ring support..
The connection is fairly consistent for days at a time at either the higher figure of 11 mbs or the lower of 8mbs?
Re: traffic managing?
25-03-2014 1:26 PM
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Our Faults Team will be back in touch within the next 48 hours.
Re: traffic managing?
26-03-2014 12:45 PM
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I have all the computer stuff plugged into one of those multi socket surge protector things, the phone/ADSL line to the router goes through it as well and has done for the last couple of years, I have now bypassed this. Before doing so I checked the speed on one of the online testers and looked at my router settings panel , the online one was saying 7. something and the router was saying just over 8. Immediately after bypassing the surge protector the router said 13.3 and the online one about 11.9 ( the upload speed is always just over 1 mbs whatever). and it still is today.
could this have been the cause, the fact it immediately got faster would say so? Though It was occasionally the higher reading of 11 mbs + while through the protector and this is why I hadn't tried eliminating this before?
Re: traffic managing?
26-03-2014 2:15 PM
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This is why it's a really good idea to rule everything out because you just never know!
We'll still take a look at your line either way just to be sure.
Re: traffic managing?
27-03-2014 4:38 PM
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Which is the most accurate connection speed to look at , an online test, or the speed that is shown in your router settings ?
Re: traffic managing?
27-03-2014 4:53 PM
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If the speed test results are much lower than the connection speeds then the information requested here would be needed http://community.plus.net/forum/index.php/topic,96155.0.html
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