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Slow broadband speeds
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- Re: Slow broadband speeds
Slow broadband speeds
01-02-2014 12:21 PM
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Dear all,
I've been having slow broadband speeds since last evening (Jan 31).
A BT test however returns much better results:
Download speeds: 14.5
Upload: 0.69
I live in M20. Anyone else having the same issues?
Thanks.
I've been having slow broadband speeds since last evening (Jan 31).
A BT test however returns much better results:
Download speeds: 14.5
Upload: 0.69
I live in M20. Anyone else having the same issues?
Thanks.
Message 1 of 5
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Re: Slow broadband speeds
01-02-2014 12:35 PM
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Not really the speeds are as expected
Message 2 of 5
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Re: Slow broadband speeds
01-02-2014 4:40 PM
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Thanks. I continue to experience low speeds.
I'm also unable to raise a fault through http://faults.plus.net/ . It tells me there is a fault open for my line and so I can't create a new one.
I'm also unable to raise a fault through http://faults.plus.net/ . It tells me there is a fault open for my line and so I can't create a new one.
Message 3 of 5
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Re: Slow broadband speeds
01-02-2014 4:44 PM
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Are you aware of a fault report - if not look at your tickets over the last 30 days including closed ones.
If there isn't anything there it will need sorting but that probably won't happen until Monday
If there isn't anything there it will need sorting but that probably won't happen until Monday
Message 4 of 5
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Re: Slow broadband speeds
03-02-2014 12:37 PM
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Thanks Oldjim. I didn't open fault reports in the last 30 days.
I've now raised this in Question ID 80749516.
I've now raised this in Question ID 80749516.
Message 5 of 5
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