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Router resyncs
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Router resyncs
18-11-2019 6:05 PM
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My router resyncs every few days. DSL stats shows that there aren't many upstream errors, but there are many downstream errors. Would increasing the downstream noise margin help?
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Re: Router resyncs
18-11-2019 9:44 PM
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Hi @bbpn
Here's a visual of your connection for the last seven days.
Your SnR margin is currently up at around 11db (because of the drops) so increasing this further isn't going to help.
Could you connect your router to the test socket of your premises and if that doesn't prevent further drops, raise a fault here so that we can ask our suppliers to investigate this for you?
Best wishes
Dave
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