Plusnet router crashes macbook
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Plusnet router crashes macbook
19-06-2015 12:23 AM
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I have swapped back to the BT router because the service is still active, restarted the macbook and it works fine.
I have tried to connect to the Plusnet router several times but it freezes every time. I have also tried leaving the router off, starting the macbook, then switching on the router. Up until the point where the macbook connects to the network it is fine, but freezes as soon as it does.
I have an ADSL faceplate but I've also tried with the micro filter, which changes nothing.
iOS v 10.6.8. done software updates and still no joy.
Please advise.
Re: Plusnet router crashes macbook
19-06-2015 12:30 AM
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Re: Plusnet router crashes macbook
19-06-2015 7:05 AM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Plusnet router crashes macbook
19-06-2015 1:13 PM
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Disabling IPv6 has worked though, so thanks for that :).
Re: Plusnet router crashes macbook
19-06-2015 1:32 PM
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If it helped click the thumb
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Re: Plusnet router crashes macbook
19-06-2015 1:59 PM
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Re: Plusnet router crashes macbook
12-08-2015 9:46 AM
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I set up my new router last night and everything was working fine with it when using my iPhone 4 and all the wireless let me connect up my Sonos Playbar.
When I came to use my Macbook Pro and also my girlfriend using her Macbook we both had the same issue, we got the spinning wheel of death and we couldn't do anything else beyond this point. We couldn't even force quit Safari. All we could do was press the power button to turn off the laptops.
When our wireless Airport is turned off we can use the machines just fine but there is something to do with the wireless router that is causing our laptops to stall. Both our iPhones work as normal.
In the instruction manual I read something to do with Wireless N and Wireless G technology and I'm guessing this might have something to do with why our older laptops are not working. I'm certainly not prepared to by a new Macbook Pro to be able to use the internet.
I spent hours trying to work out what the problem was.
I'm going to try and turn off the Airport and log into the Sagecom router to see if there is anything I can change to sort the problem out.
I'm not sure whether updating to an OS X operating such as Snow Leopard might update our wireless setting to allow us to use the router.
Any help would be greatly appreciated.
Re: Plusnet router crashes macbook
09-01-2017 9:30 AM
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Tried everything. PC, iPad and iPhones all work perfectly but my MacBook Pro just crashes when the Plusnet router is on.
Wasted hours trying to figure it out while it was crashing and never thought to investigate the router.
I don't want to have to use a different router now that everything is installed in my office. Any workaround?
Re: Plusnet router crashes macbook
09-01-2017 9:32 AM
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Are there any disadvantages as is this turning off a feature?
Re: Plusnet router crashes macbook
15-02-2018 9:42 PM
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Re: Plusnet router crashes macbook
21-02-2018 9:55 AM
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Re: Plusnet router crashes macbook
21-02-2018 10:33 AM
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Is the MAC's inability to work with IPv6 configured restricted to WiFi connectivity?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Plusnet router crashes macbook
21-02-2018 10:35 AM
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If it helped click the thumb
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Re: Plusnet router crashes macbook
21-02-2018 12:10 PM
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@adamwalker, it might also be worth pointing out that Rebeccay 's posting is from over 2 1/2 years ago!
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Plusnet router crashes macbook
16-03-2018 6:49 PM
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Bob Pullen
Plusnet Product Team
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