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Moved, Terrible Wiring, Terrible Connection rate

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dvorak
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Re: Moved, Terrible Wiring, Terrible Connection rate

You'd normally have to disconnect / reconnect to pick up a profile change.
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RHines
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Re: Moved, Terrible Wiring, Terrible Connection rate

Hrm, I'll reconnect it in a minute. Smiley

RHines
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Re: Moved, Terrible Wiring, Terrible Connection rate

Still no change.

 

2022-04-28 08_56_16-Archer VR400.pngbtw.pngbtwp.png

LaurenB
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Re: Moved, Terrible Wiring, Terrible Connection rate

Hiya @RHines, thanks for getting back to us. 

 

To be honest those results don't look too concerning; a 9mb difference in sync and throughput is normal for a line with retransmission. 

 

I can see our faults team are monitoring to ensure the line stays stable and so lets see how things go Smiley

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 Lauren Barry
 Plusnet Help Team
RHines
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Re: Moved, Terrible Wiring, Terrible Connection rate

BUT I NEEEEEEED ALL THE SPEEDS! Wink Come on FTTP!

 

No, it's fine. So long as it's stable, which I think it will be with the new drop line. Thanks for the help. Smiley

RealAleMadrid
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Re: Moved, Terrible Wiring, Terrible Connection rate

@RHines  According to the checker results WBC FTTP is available so what are you waiting for ? 😀

Maybe you want to wait until Plusnet  supply it, who knows when that will be.

LaurenB
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Re: Moved, Terrible Wiring, Terrible Connection rate

No worries, hopefully the stability remains!

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 Lauren Barry
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RHines
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Re: Moved, Terrible Wiring, Terrible Connection rate

The problem is I didn't know we could get FTTP until after we switched to plusnet. It was a HUGE mess before that, at one point we had three ISP's in two different houses. Long story short Virgin bailed at the last minute and since we both work from home we decided to just move our old service from our old house to the new house. Man if I had known about FTTP being available I probably would have gone that route. Now we have to wait lol.

dvorak
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Re: Moved, Terrible Wiring, Terrible Connection rate

You don't have to wait, if you move to EE / BT by calling Customer Options they will waive the early termination fees.
However, a staff member did mention being able to order FTTP in the very near future - so might be worth waiting a little while longer as could be a better price than BT etc.
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RHines
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Re: Moved, Terrible Wiring, Terrible Connection rate

We both dig plus net, we've had good support and experience which is the primary reason we've stayed for so long. So we'll just wait it out I think. Smiley

bmc
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Re: Moved, Terrible Wiring, Terrible Connection rate

@RHines 

Ah, the joys of life.

 

Get OpenReach round to put in a new drop wire and then a short while later get them back to replace the new drop wire with a fibre cable!!!

 

Brian

RHines
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Re: Moved, Terrible Wiring, Terrible Connection rate

That is literally what the engineer said lol.

RHines
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Re: Moved, Terrible Wiring, Terrible Connection rate

Welp it's official. It's pouring rain and my connection is still rock solid. Thanks again!

adamwalker
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Re: Moved, Terrible Wiring, Terrible Connection rate

Brilliant, that's great to say and I hope things stay that way for you!

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 Adam Walker
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RHines
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Re: Moved, Terrible Wiring, Terrible Connection rate


@bmc wrote:

@RHines 

Ah, the joys of life.

 

Get OpenReach round to put in a new drop wire and then a short while later get them back to replace the new drop wire with a fibre cable!!!

 

Brian


 

It's happening on the 21st LOL. Time for FTTP baby!