Lost connection for 4 hours
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Re: Lost connection for 4 hours
05-01-2017 6:11 PM
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The router admin page should show connected somewhere, and then try going to http://217.32.105.42
Re: No internet for four hours
05-01-2017 6:19 PM
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Re: Lost connection for 4 hours
05-01-2017 6:41 PM
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Re: Lost connection for 4 hours
05-01-2017 6:49 PM
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Moderator's note by Mike (Mav)
Reply from duplicate thread merged and duplicate thread removed.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: No internet for four hours
05-01-2017 6:50 PM
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Re: No internet for four hours
05-01-2017 7:02 PM
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Re: No internet for four hours
05-01-2017 7:10 PM
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Ah right, yes, flashing means the DSL is not connecting, the earlier post of
Broadband on
would have been useful to have been broadband flashing 🙂
With that flashing your router wont be able to connect to anything and needs different tests....
Apart from plugging the router into the master socket and disconnect any extensions to check that works, there isnt much we can do here as the physical connection isnt up to enable you to talk to Plusnet.
One of the staff on here might be able to run a line check / DSL status check to look for the fault.
Re: No internet for four hours
05-01-2017 7:15 PM
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Re: No internet for four hours
05-01-2017 7:22 PM
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Re: No internet for four hours
05-01-2017 7:27 PM
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well this is the community forum where customer help each other, we dont have access to your account details or tools from BTW to run tests and fix things, hence the diagnostics we went through were to try and resolve what is often in home issues.
If you have change nothing and it stopped working it is most likely a line fault and needs either phone up to talk to someone or log the fault at https://faults.plus.net/
05-01-2017 8:58 PM
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Wouldn't you know it after all that palaver my broadband has come back as mysteriously as it disappeared. If someone, somewhere lent a hand to fix this then my heartfelt thanks, otherwise my apologies for not mentioning the flashing broadband light earlier, and also apologies to everyone for misreading the status of the forum, and thanks to MrSilver for setting me right on that account. It's scary how much we rely on those there interwebs, n'est ce pas?
Re: No internet for four hours
05-01-2017 9:42 PM
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Glad its all working again!
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