Attenuation increase from 25 to 50
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- Re: Attenuation increase from 25 to 50
Attenuation increase from 25 to 50
14-08-2014 9:30 PM
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This all started when i plugged in an external HDD yesterday, must have been a faulty power supply.
SNR was usually around 3, then increased to 9 and dropped the sync to 13 down and 1Mbps up. really don't know what's happening now.
I know noise can trigger the DLM but what would make the attenuation double to 50
Statistics -- xDSL
Mode: ADSL_2plus
Traffic Type: ATM
Status: Up
Link Power State: L0
Downstream Upstream
Line Coding(Trellis): On On
SNR Margin (0.1 dB): 19 51
Attenuation (0.1 dB): 500 498
Output Power (0.1 dBm): 0 128
Attainable Rate (Kbps): 8544 240
Path 0 Path 1
Downstream Upstream Downstream Upstream
Rate (Kbps): 6595 254 0 0
MSGc (# of bytes in overhead channel message): 59 10 0 0
B (# of bytes in Mux Data Frame): 204 11 0 0
M (# of Mux Data Frames in FEC Data Frame): 1 16 0 0
T (Mux Data Frames over sync bytes): 1 3 0 0
R (# of check bytes in FEC Data Frame): 14 16 0 0
S (ratio of FEC over PMD Data Frame length): 0.9898 23.4366 0.0 0.0
L (# of bits in PMD Data Frame): 1770 71 0 0
D (interleaver depth): 32 1 0 0
Delay (msec): 7.91 5.85 0.0 0.0
INP (DMT symbol): 1.1 0.90 0.0 0.0
Super Frames: 397651 363928 0 0
Super Frame Errors: 0 0 0 0
RS Words: 25847346 1087279 0 0
RS Correctable Errors: 1419588 4294967286 0 0
RS Uncorrectable Errors: 10940 0 0 0
HEC Errors: 4294967242 182 0 0
OCD Errors: 1 0 0 0
LCD Errors: 0 0 0 0
Total Cells: 99453093 489138 0 0
Data Cells: 837211 432 0 0
Bit Errors: 0 0 0 0
Total ES: 193 0
Total SES: 19 0
These stats are after a router reboot 2 hours 30 mins ago.
Ron
Re: Attenuation increase from 25 to 50
14-08-2014 9:34 PM
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If not, it might be worth us taking a look over your line, would rather make sure you're not still using the device at the time of checking though
Re: Attenuation increase from 25 to 50
14-08-2014 9:43 PM
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Perhaps plugging in the external HDD caused a power spike or something which somehow damaged your router?
Re: Attenuation increase from 25 to 50
14-08-2014 9:45 PM
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Ron
Re: Attenuation increase from 25 to 50
14-08-2014 9:47 PM
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I think it's definitely worth visiting http://faults.plus.net and following the steps through the Fault Checker, once complete, our Faults Team will investigate further for you.
Re: Attenuation increase from 25 to 50
14-08-2014 10:04 PM
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I will go through the Faults Checker in the morning when i have a bit more time, will have to see if i have another router to try.
Ron
Re: Attenuation increase from 25 to 50
14-08-2014 10:39 PM
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There are two hard wired extensions coming of this. If this has developed a fault could this have caused the broadband to do this?
If i needed a new NTE5 socket fitted to sort this out what would BT charge me to do this? I have looked at the BT website but can't seem to find this information.
Ron
Re: Attenuation increase from 25 to 50
14-08-2014 11:17 PM
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As far as the Faults Checker is concerned, part of what you will need to do is plug into the master socket, use a different filter and it will probably ask you to check with another modem/router.
Make sure that you state that you don't have a test socket at the relevant point.
The way that connection & modem/router is performing at the moment, I would be inclined to log in to it, drop your PPP Internet connection (click Disconnect), wait a minute then power it off. Change the filter. Unplug any other extensions. Then, Power up, log in and click Connect to establish your PPP Internet session. Post a copy of the new stats.
Re: Attenuation increase from 25 to 50
14-08-2014 11:46 PM
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I don't seem to have an option on this router to drop the PPP connection, just to reboot it, it's a TP Link TD-W8960N.
As i said i will go through the Faults Checker in the morning, I have a spare router to try and another filter.
Ron
Re: Attenuation increase from 25 to 50
15-08-2014 12:04 AM
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At some point when you've got it powered off and unplugged from the line, check out the colours of the wires in the cable from your loft to the master socket. If the incoming line was replaced that recently they should have fitted an NTE5 then! They didn't fit one in the loft by any chance?
Re: Attenuation increase from 25 to 50
15-08-2014 6:44 AM
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Re: Attenuation increase from 25 to 50
15-08-2014 7:08 AM
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Re: Attenuation increase from 25 to 50
15-08-2014 7:23 AM
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Re: Attenuation increase from 25 to 50
15-08-2014 7:53 AM
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Re: Attenuation increase from 25 to 50
15-08-2014 8:22 AM
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- Re: Attenuation increase from 25 to 50