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  • in accepted fixes
  • fixed
  • in Email
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The problem of Log in Plusnet webmail account...ca...

by Lams in Email
Tuesday
Tuesday
Hello there, I am a new user of Plusnet .... so I cannot click on the "email" button to access to the webmail. then I use the link https://webmail.plus.net There are two boxes for me to input my u...
  • Tags:
  • Email
  • login
  • Webmail
Show results in replies (1)
  • If you're a new user to Plusnet I'm afraid you're out of luck. Plusnet stopped providing email se...

Madasafish emails to gmail bounce

by rwm32 in Email
2 weeks ago
2 weeks ago
Since around the end of March we have found that messages sent from our <name>@<name>.madasafish.com email accounts to @gmail.com addresses generally bounce, with the response below (edit...
Show results in replies (1)
  • @rwm32  Diagnostic-Code: smtp; 550-5.7.26 This mail is unauthenticated Hi Rom, You do no...

554 avasout-ptp-004 smtp ESMTP server not availabl...

by Jill3 in Email
4 weeks ago
4 weeks ago
My emails are not being received by anyone it seems, after 24 hours or so I get this reason 554 avasout-ptp-004 smtp ESMTP server not available (blacklisted by local policy)' with the message th...
Show results in replies (1)
  • Who is the recipient's email provider?  There are legion reports arising from some email provi...

Email Folder missing

by Jonathandfhill in Email
‎13-04-2023 7:49 PM
‎13-04-2023 7:49 PM
Yesterday, I noticed that a 'Saved' folder I had manually added to my Inbox a while ago is no longer there on either my MAC mail account, Outlook account or Webmail. I stored a lot of personal and se...
Show results in replies (1)
  • Thanks for your patience. You should have your emails back now @Jonathandfhill !

Incoming email password vanished

by Carl27 in Email
‎24-04-2023 5:05 PM
‎24-04-2023 5:05 PM
Hi all, My incoming email password has disappeared from my settings (imap.plus.net) so I'm not receiving any emails. The password for my outgoing mails (relay.plus.net) is still there so I'm able t...
Show results in replies (1)
  • Don't quite understand what you mean about 'incoming email password' - the password for email accou...

Email address hacked.. need advice please

by homeagain in Email
‎18-04-2023 3:49 PM
‎18-04-2023 3:49 PM
I've started receiving ransomware type threats from some pleb who has managed to get the password for my primary Plusnet email address. Can someone tell me how to change the password for my email a...
Show results in replies (1)
  • Reset email password If you are not able to login to the email address using webmail, then it i...

ip address blacklisted

by gaskelldave in Email
‎19-04-2023 10:06 AM
‎19-04-2023 10:06 AM
For the past couple of weeks I've been unable to send emails despite using standard email settings and a new Plusnet router. After spending far too much time trying to find out how to get the pr...
Show results in replies (1)
  • @jab1  In this context port number will have no bearing. @pjmarsh 's observations wou...

Some emails not getting through either being sent ...

by ukanimal in Email
‎18-04-2023 4:25 PM
‎18-04-2023 4:25 PM
We use 123-reg for our domain names to allow easy to remember emails which forward to our plus.net mail boxes, which then using Thunderbird take them off onto a computer. We have noticed by some pe...
Show results in replies (1)
  • I don't think (and @Townman correct me if I'm wrong) that you can turn off the SPF checks...

Can not access e-mail account

by riatoms in Email
‎13-04-2023 8:19 PM
‎13-04-2023 8:19 PM
Along side my main Plusnet e-mail account I have several sub e-mail accounts. All worked fine for years until yesterday. Now I keep on getting notifications to update the credentials for one of t...
Show results in replies (1)
  • @riatoms  Try this link https://www.plus.net/manage_my_mail  Dan

Change Plusnet sub-email address password

by 3MSW in Email
‎14-04-2023 1:24 AM
‎14-04-2023 1:24 AM
Me and the wife each have a separate email address at the same @xxxxxx.plus.net account. Yesterday plusnet sent an email to my mailbox saying my wife’s mailbox had suspicious activity and she need...
Show results in replies (1)
  • @jab1  To save any confusion share this link https://www.plus.net/manage_my_mail  ...
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