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04-03-2024
11:47 AM
3 Thanks
We've just had an email confirming Plusnet Business will actually cease on 28 May 2024, not 31 December 2023 as BT sales kept on telling me on the phone.
The email confirms this would take effect f...
24-03-2024
10:36 PM
My fathers Plusnet broadband and phone contract expires at the start of June. Think this is the time to move the phone service (including number) away from Plusnet, as they won’t be offering VOIP.
...
3 weeks ago
1 Thanks
I've just upgraded to full fibre with an existing Plusnet 2 router. It originally came with a Cat5E cable, for use with regular broadband, but the installer says he mainly sees Cat6. I ne...
3 weeks ago
I have the 145 fibre package with 80Mb minimum. Every speedtest i've done has sat usually around the 30Mb/s mark. Downloads on steam or the like usually sit around 6-8MB/s. I've been tempted to up...
a week ago
Hi
Mobile signal at home is dreadful so I wanted to use wifi calling.
I have switched it on in my phones settings but it never uses the wifi.
How can I get it to work please?
...
08-05-2024
1:28 PM
An elderly relative with a Plusnet broadband and landline account has died. I managed her financial affairs (including arranging her Plusnet account) and am now her executor. I assume that there shou...
a week ago
1 Thanks
Plusnet Support have opened a question on my account, and the email I received says "You can follow the progress of this Question online and add information if you need to." When I click on "Review t...
2 weeks ago
Before we on Unlimited Fibre with line rental everything was stable and get 40/10 max speed. Then Changed to Unlimited Fibre to Fibre (SoGEA 80/20) the service went unstable and intermittent all the ...
3 weeks ago
1 Thanks
Hello,
This morning when trying to access the internet through my phone and iPad I was receiving the message that ‘no internet available’. The hub was running ok with blue light showing. I used the...