Comms Coverage Today
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Mand : 8 - 5 - Problem Management
Liam : 9 - 6 - Portals, PUG, 3rd Party
CSC Support / Tasks / Escalations : Shared
Summary
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For the next few days, Comms will have a more limited presence than normal due to staffing issues caused by pre-booked holidays prior to the new team / shift pattern being formed.
Mand is tackling Problem Management as her main role today and I will be working the forums as much as I can. Please bear with us through the next few days - all will be back to normal on Tuesday!
