left shift key not working

[#1]

it is a £ above the 3
everything in control panel - languages state united kingdom - english

[#2]

next query is your @ above the 2 or ' on the keyboard you are using

[#3]

Just to double check as there are some settings buried a bit deeper:
In Regional & Language options, on the Regional Options tab you have English (United Kingdom) set.
On the Languages tab click Details. You should have default input language as English United Kingdom. Under installed services you should have English (United Kingdom) with keyboard United Kingdom selected.

[#4]

Quote from: shutter

Isn`t this something to do with the keyboard settings?  either English (english) or English (usa) or possibly English (european)  (if there is a european version).....

Yes Germany Calling does not have the QWERTY keyboard, the top and bottom left hand side are different

[#5]

http://en.wikipedia.org/wiki/Keyboard_layout

[#6]

the @ is above the '
all the settings show - english uk

[#7]

Quote from: nevglufc

the @ is above the ' all the settings show - english uk

that is an English UK keyboard

[#8]

Just checked any character with the left shift key and none of them work and this is the same with a different keyboard.
Both these keyboards left shift key works correctly on my other pc so I am totally confused now.

[#9]

This may be a little advanced but you could try using Sharpkey http://www.randyrants.com/2006/07/sharpkeys_211.html which will allow you to remap that key or possibly find out what it thinks it is doing.
But a word of warning - back up the registry before doing anything

[#10]

Is there a requirement to reboot after altering these keyboard settings ?

[#11]

Only thing is as stated in the FAQ as I have never used it.

Quote

Getting Started     * Launch SharpKeys, by selecting it's icon from the Start menu. If there are any errors reported, please check the Troubleshooting section below     * Add a new key mapping or edit an existing one     * Click "Write to registry" and wait for a confirmation that the registry was successfully updated     * Close SharpKeys and either log out (and back in) or reboot to enforce the new mappings

[#12]

Currently waiting for microsoft to send me a hotfix (813041) for this problem (allegedly)

[#13]

Hotfix arrived but didnt work, microsoft called me back and diagnosed it as a conflict with startup files.  Spent an hour on the phone doing a clean boot and this resolved it.
Thanks for all your help
Nev

[#14]

Well. [Censored] ducky do....
1 I am amazed that someone from M$ replied without you handing over$100
2 They solved it and didn’t explicitly blame anyone else!
[Moderators Note by Daniel (Assos), Post Edited to Remove Swear Filter Aviodance as per Forum Rules]

[#15]

Same fault reoccurred, back to microsoft, tried same things but still same error.  Transferred to Dell hardware support, NFF and then to Dell Software support.  They recon I have a software corruption and they can fix it for £35 remotely.  Told them to get lost, bunch of thieves.