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Computer Freezing

bmc
Seasoned Hero
Posts: 5,568
Thanks: 2,045
Fixes: 105
Registered: ‎28-02-2017

Re: Computer Freezing

@RobPN 

When looking around the BIOS settings I saw the CPU started at 36C and was at 44C about 10 minutes later. I don't run heavy workloads - just the occasional video from news channels would propably but the heaviest.

 

@richard_25 

Couldn't see any trace of Secure-Boot-Update in Task Scheduler. Couldn't find Secure Boot Enabled in the BIOS settings.

 

@Champnet 

Did the Event Log picture I posted earlier help?

 

I'm not an enthusiast as such. Setting up Linux was bad enough.

 

No new software as such installed recently. In the Task Manager Ithe only things I don't really recognise are igfzEM.exe and iusb3mon.exe

 

Thanks for all replies so far.

 

Brian

jab1
The Full Monty
Posts: 23,987
Thanks: 8,519
Fixes: 360
Registered: ‎24-02-2012

Re: Computer Freezing

Igfxem.exe is Intel's main control module for their graphics cards. This Intel module sits between the Intel Graphics card and the Windows OS. It allows your video card to rotate the screen, modify keyboard settings, along with several other important Intel graphic card features.

The iusb3mon in iusb3mon. dll stands for Intel(R) USB 3.0 Monitor, which is used by Windows to keep track of the functionality and usage of your USB 3.0 ports in the background and look for possible problems.31 Dec 2017

John
Champnet
Hero
Posts: 3,230
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Registered: ‎25-07-2007

Re: Computer Freezing

The event log wasn’t helpful and the two files are safe, keep watching….

Champnet
Hero
Posts: 3,230
Thanks: 1,270
Fixes: 18
Registered: ‎25-07-2007

Re: Computer Freezing

Beaten again this time by @jab1 , must learn to reply quicker……

bmc
Seasoned Hero
Posts: 5,568
Thanks: 2,045
Fixes: 105
Registered: ‎28-02-2017

Re: Computer Freezing

Only one freeze so far today.

 

I downloaded Core Temp and have attached the results. I have seen the temp go as high as 28C.

 

Brian

 

Edit : Just seen spikes up to 45C while downloading images

bmc
Seasoned Hero
Posts: 5,568
Thanks: 2,045
Fixes: 105
Registered: ‎28-02-2017

Re: Computer Freezing

@Champnet @jab1 @RobPN 

After installing Core Temp I found MyEventViewer and installed that.

 

Core Temp maxed out at 52C yesterday and is back up around that today.

 

This morning after bring the PC out of hibernation and setting MEV to auto refresh every 10 seconds I checked my email program (Pegasus) and initiated a email retrievel. It indicated 9 emails to download and then froze. On restart only 4 showed up in the program.

 

More to the point MEV showed a controller error on "raid..." - I foolishly didn't note the message as I expected it to be there when I restarted - it wasn't.

 

Brian

jab1
The Full Monty
Posts: 23,987
Thanks: 8,519
Fixes: 360
Registered: ‎24-02-2012

Re: Computer Freezing

@bmc That 52C is a little 'warm' - have you cleaned the internals of the case, and checked the thermal paste/pad? 

If MEV  showed an error, maybe your system is failing/getting tired?

John