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pat on the back

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TW
Grafter
Posts: 40
Thanks: 1
Fixes: 1
Registered: 15-05-2013

pat on the back

I see the many posts about problems but there must be many more clients, remaining invisible, who are happy with the Plusnet product and the Plusnet support.
I  had teething problems following my fibre installation but the support teams have been rapid responders to my queries, diagnosis was good, fix arranged via a re-visit from OpenReach within a day.
From me you get a pat on the back, not a brickbat.
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,322
Thanks: 223
Fixes: 65
Registered: 27-04-2007

Re: pat on the back

Thanks a lot TW,
I know for a fact a that we do have a LOT of happy customers out there, however human nature tends to dictate that positive things don't get shouted about as much Smiley
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team