constant disconnection problems / web dropping out
makes me laugh the comments people make 
...this is why i never really post in forums, as they're usually full of people - troll types usually - making stupid comments.
@Townman - I never said our connection was down for hours, please read more carefully.
@ReedRichards - "decent infrastructure" refers to their company, not BT's cable infrastructure under our streets you fool ! ie - customer service issues...
And yes, thank you @ Linn K, things are beling dealt with now. My posting was for people like @flexo1966 about standing up for yourself in terms of compensation, and don't let Plusnet fob you off.
These are FORUMS guys, so if you have NOTHING to constructively add or say, or whine about if you're in a similar situation, then SIMPLY DON'T POST. Just get lost and troll elsewhere like Twitter. As I said, this is why I generally never post in places like this because of people like @Townman and @ReedRichards - they help no one.
...this is why i never really post in forums, as they're usually full of people - troll types usually - making stupid comments.@Townman - I never said our connection was down for hours, please read more carefully.
@ReedRichards - "decent infrastructure" refers to their company, not BT's cable infrastructure under our streets you fool ! ie - customer service issues...
And yes, thank you @ Linn K, things are beling dealt with now. My posting was for people like @flexo1966 about standing up for yourself in terms of compensation, and don't let Plusnet fob you off.
These are FORUMS guys, so if you have NOTHING to constructively add or say, or whine about if you're in a similar situation, then SIMPLY DON'T POST. Just get lost and troll elsewhere like Twitter. As I said, this is why I generally never post in places like this because of people like @Townman and @ReedRichards - they help no one.
I thought he needed some help too when reading the post title, and the reading the first line - Hi all - are any other customers having this problem?
Well GD, there are individual customers out there do have problems like that mostly due to their telephone line quality as already explained above, but they are a very small fraction of the 740,000+ customer base. So posts from you and similar individuals who just want to rant are in a small minority.
Granted, the Customer Service Call Centre answer times and ticket response times have been abysmal lately and we have all been complaining about that, as well as the need to cut the advertising until they catch up with the backlog of issues.
Also I really suspect Openreach are still playing catch up as a result of http://usertools.plus.net/status/archive/1406132089.htm
You've hit the nail on the head there with your first comment. What flexo1966 fails to mention here is that he's constantly said he doesn't want any compensation
and this despite the fact that he been told exactly how to claim that to which he is entitled.
and we certainly encounter the occasional one on here.
If you actually read this forum,you'd realise that is actually full of people with engineering & technical qualifications, IT people and some that work in the industry and they spend a bit of time here helping other customers with their problems.
The people you've already made offensive remarks about are just a fraction of them. I suggest you also read this in the Forum Rules
So we've noted your comments, and when you want real help, I expect we'll just think you as one of the people you accuse others of being.
Well GD, there are individual customers out there do have problems like that mostly due to their telephone line quality as already explained above, but they are a very small fraction of the 740,000+ customer base. So posts from you and similar individuals who just want to rant are in a small minority.
Granted, the Customer Service Call Centre answer times and ticket response times have been abysmal lately and we have all been complaining about that, as well as the need to cut the advertising until they catch up with the backlog of issues.
Also I really suspect Openreach are still playing catch up as a result of http://usertools.plus.net/status/archive/1406132089.htm
Quote from: GD ......makes me laugh the comments people make
..............My posting was for people like @flexo1966 about standing up for yourself in terms of compensation, and don't let Plusnet fob you off.
You've hit the nail on the head there with your first comment. What flexo1966 fails to mention here is that he's constantly said he doesn't want any compensation
Quote from: flexo1966 I don't want compensation, I don't freebies I just want to leave ...........
and this despite the fact that he been told exactly how to claim that to which he is entitled.
Quote from: GD ...this is why i never really post in forums, as they're usually full of people - troll types usually - making stupid comments.....
and we certainly encounter the occasional one on here.
If you actually read this forum,you'd realise that is actually full of people with engineering & technical qualifications, IT people and some that work in the industry and they spend a bit of time here helping other customers with their problems.
The people you've already made offensive remarks about are just a fraction of them. I suggest you also read this in the Forum Rules
So we've noted your comments, and when you want real help, I expect we'll just think you as one of the people you accuse others of being.