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Working Hours

Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Working Hours

What is the definition of 24 working hours as used by Plusnet
1 x 24 hour day
2 x 12 hour days
3 x 8 hour days
or
we will update when it suits us
4 REPLIES
Community Veteran
Posts: 1,136
Thanks: 2
Registered: ‎30-07-2007

Re: Working Hours

3x8 hour days when the person assigned to your case and their manager are both in at the same time (excluding weekends and overtime)
F9 member since 4 Sep 1999
F9 ADSL customer since 27 Aug 2004
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Look at all the pretty graphs! (now with uptime logging!)
Community Gaffer
Community Gaffer
Posts: 17,682
Thanks: 665
Fixes: 167
Registered: ‎05-04-2007

Re: Working Hours

I don't like 'working hours' being used really, when we say 24 working hours we normally mean the next working day.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Working Hours

and I see you have picked up my ticket - thanks
I really wonder how long it would have taken if I hadn't posted here
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,533
Fixes: 12
Registered: ‎01-12-2010

Re: Working Hours

Jim because you post here as well you get special escalators Cheesy
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