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Not fit for purpose

Community Veteran
Posts: 8,296
Thanks: 814
Fixes: 9
Registered: 02-08-2007

Not fit for purpose

Welcome to my broadband speed checker...........we are currently experiencing issues with our speed tester.
Click on begin and you get please wait 20 to 120 seconds for test to complete.........except it never does.
Yes there are other speed checkers out there but the point is the message, we are currently experiencing issues with the speed tester, has been there for at least 2 years and possibly longer so the questions are,
Can it be fixed ? If yes why has it not been fixed and if no then why not just remove it and replace it with a link to a working speed tester
4 REPLIES
Moderator
Moderator
Posts: 17,665
Thanks: 2,397
Fixes: 168
Registered: 06-04-2007

Re: Not fit for purpose

The predecessor hadn't worked for many years (probably 10 or more but I'm sure someone else can confirm) and I have never even tried this one.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

anniesboy
Grafter
Posts: 385
Thanks: 2
Registered: 06-01-2011

Re: Not fit for purpose

Works for me and has done for some days.
nothat I use it much.
Community Veteran
Posts: 8,296
Thanks: 814
Fixes: 9
Registered: 02-08-2007

Re: Not fit for purpose

So you don't get the message,'We are experencing issues..........."  message when using it .?
If it's not accurate what's the point of it ?
Community Veteran
Posts: 26,631
Thanks: 865
Fixes: 10
Registered: 10-04-2007

Re: Not fit for purpose

It's another case of Plusnet not caring a toss about the quality of something. Apparently they do get a number of people clicking through from the adverts on mybroadbandspeed so marketing won't remove the site even though the technical guys know that as soon as several people are running simultaneous tests it gives crap results! Angry
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
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