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Usage allowance on 38Mb Fibre package

Jack912
Interested
Posts: 8
Registered: ‎06-03-2013

Usage allowance on 38Mb Fibre package

Hi folks,
I was wanting to downgrade my package to save a few pounds per month, but can't do so because of the 40GB usage allowance. My contract is up soon so the only option for me would be to go to another provider to get unlimited allowance at that speed. I think it would be a lot better if you could offer unlimited on the 38Mb package also or at least a lot more than the 40GB it comes with. Cheers.
Jack
1 REPLY 1
ITWorks
Superuser
Superuser
Posts: 2,037
Thanks: 700
Fixes: 7
Registered: ‎05-11-2008

Re: Usage allowance on 38Mb Fibre package

Hi Jack
Welcome to the forums Smiley
If your contract is finishing soon, you would be best to ring customer options, explain your situation, and see what they can offer you .
(0845 140 6002 / 0330 123 9197 - Monday to Friday: 9.00am - 8.00pm - Saturday: 9.00am - 5.30pm)
Kind Regards
Mike

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