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Usage allowance on 38Mb Fibre package
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- Usage allowance on 38Mb Fibre package
Usage allowance on 38Mb Fibre package
14-02-2014 2:13 PM
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Hi folks,
I was wanting to downgrade my package to save a few pounds per month, but can't do so because of the 40GB usage allowance. My contract is up soon so the only option for me would be to go to another provider to get unlimited allowance at that speed. I think it would be a lot better if you could offer unlimited on the 38Mb package also or at least a lot more than the 40GB it comes with. Cheers.
Jack
I was wanting to downgrade my package to save a few pounds per month, but can't do so because of the 40GB usage allowance. My contract is up soon so the only option for me would be to go to another provider to get unlimited allowance at that speed. I think it would be a lot better if you could offer unlimited on the 38Mb package also or at least a lot more than the 40GB it comes with. Cheers.
Jack
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Re: Usage allowance on 38Mb Fibre package
14-02-2014 3:20 PM
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Hi Jack
Welcome to the forums
If your contract is finishing soon, you would be best to ring customer options, explain your situation, and see what they can offer you .
(0845 140 6002 / 0330 123 9197 - Monday to Friday: 9.00am - 8.00pm - Saturday: 9.00am - 5.30pm)
Kind Regards
Mike
Welcome to the forums
If your contract is finishing soon, you would be best to ring customer options, explain your situation, and see what they can offer you .
(0845 140 6002 / 0330 123 9197 - Monday to Friday: 9.00am - 8.00pm - Saturday: 9.00am - 5.30pm)
Kind Regards
Mike
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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