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All good so far

Racalman
Grafter
Posts: 36
Thanks: 3
Registered: ‎13-02-2014

All good so far

After 12 years with NTL/Virgin I've switched to plusnet. Virgin's broadband is fast and reliable but now the kids have left home I was paying for speed I didn't need.
Their "Anytime" call package was a joke though, as I was frequently billed an additional £15+ per month for non inclusive calls (mostly 0845 numbers).
My pre-order questions were answered promptly and sensibly by plusnet staff, and the switch was on schedule (we already had a BT line).
Our cable to the exchange is over 4km long and runs under an electric railway line so I was surprised and pleased to get a (so far) reliable 3.6Mbps download speed.
The much-maligned Technicolor router works very well, providing a better signal around our house than my Belkin MIMO.
Keep it up please!  Smiley
3 REPLIES
Moderator
Moderator
Posts: 19,284
Thanks: 2,164
Fixes: 348
Registered: ‎11-01-2008

Re: All good so far

welcome to the forum Racalman Smiley
glad it's going well for you

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Community Veteran
Posts: 3,424
Thanks: 19
Registered: ‎18-01-2013

Re: All good so far

Thanks for coming on with some positive feedback for the guys Smiley
Plusnet Help Team
Plusnet Help Team
Posts: 13,742
Thanks: 266
Fixes: 78
Registered: ‎27-04-2007

Re: All good so far

Thanks for the feedback Racalman and welcome aboard! Smiley
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team