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Plusnet Unlimited usage query

Timalay
Grafter
Posts: 158
Registered: ‎02-05-2010

Plusnet Unlimited usage query

If Plusnet now only sell unlimited broadband, why on the usage page, is there a Off-peak slot?
4 REPLIES
Superuser
Superuser
Posts: 13,048
Thanks: 4,341
Fixes: 26
Registered: ‎22-08-2007

Re: Plusnet Unlimited usage query

If for no other reason, there are people on legacy measured tariffs who get free usage midnight until 8am.
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: ‎10-04-2014

Re: Plusnet Unlimited usage query

Hi Timalay,
Townman pretty much has it spot on. There are still a number of customers who still use older products which have a usage cap, which is why we haven't updated it yet.
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
mapletree
Grafter
Posts: 644
Registered: ‎28-07-2007

Re: Plusnet Unlimited usage query

It's handy to have this information even if you are on Unlimited.
Timalay
Grafter
Posts: 158
Registered: ‎02-05-2010

Re: Plusnet Unlimited usage query

I like having information also, even if I'm on unlimited.  It just pointless to have the two split up to me.  But I can see the point people are making.