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Happy User

celsoazevedo
Dabbler
Posts: 15
Registered: ‎04-07-2013

Happy User

Usually we don't give feedback when everything is working fine...
... but after using BT (1-2 years) and Virgin (3 years) with lots of problems, I moved to PlusNet and I'm very, very happy.
The only problem I had was with the speed, but after posting here, they fixed the problem.
I'm a heavy user (500GB - 700GB a month), I get the speed promised (FTTC - ~74Mb down, ~16Mb down) and my ping is very low (bbc.com 9ms, google.com 7ms).
So... thank you very much for the service Cheesy
2 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: Happy User

You're welcome Smiley
If you have any further issues (I hope you don't!) be sure to let us know.
Chris Pettitt
Cloud Environments Engineer
Community Veteran
Posts: 3,404
Thanks: 10
Registered: ‎18-01-2013

Re: Happy User

Always good to see positive feedback Smiley