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Plusnet Unlimited usage query
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- Re: Plusnet Unlimited usage query
Plusnet Unlimited usage query
13-09-2014 7:00 PM
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If Plusnet now only sell unlimited broadband, why on the usage page, is there a Off-peak slot?
4 REPLIES 4
Re: Plusnet Unlimited usage query
13-09-2014 7:04 PM
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If for no other reason, there are people on legacy measured tariffs who get free usage midnight until 8am.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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Re: Plusnet Unlimited usage query
15-09-2014 12:07 PM
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Hi Timalay,
Townman pretty much has it spot on. There are still a number of customers who still use older products which have a usage cap, which is why we haven't updated it yet.
Matty
Townman pretty much has it spot on. There are still a number of customers who still use older products which have a usage cap, which is why we haven't updated it yet.
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Re: Plusnet Unlimited usage query
15-09-2014 12:17 PM
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It's handy to have this information even if you are on Unlimited.
Re: Plusnet Unlimited usage query
16-09-2014 8:32 PM
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I like having information also, even if I'm on unlimited. It just pointless to have the two split up to me. But I can see the point people are making.
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