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Plusnet IRC Server

Dom
Grafter
Posts: 277
Registered: ‎09-03-2010

Plusnet IRC Server

Is there something wrong with it? I've not been able to log into it since 8am yesterday morning (21st). Just thought I'd ask in case I've missed any news about it being closed for maintenance/for good.
Smiley
35 REPLIES 35
fourfourdevon
Grafter
Posts: 1,101
Thanks: 2
Registered: ‎10-09-2010

Re: Plusnet IRC Server

With the long holiday weekend I'd suggest calling, not sure how many staff will be active here to answer your question authoritively between now and Tuesday.
Dom
Grafter
Posts: 277
Registered: ‎09-03-2010

Re: Plusnet IRC Server

Pfft, lazy arses. Anyone would have thought it was a bank holiday weekend or something.
dvorak
Moderator
Moderator
Posts: 29,473
Thanks: 6,623
Fixes: 1,482
Registered: ‎11-01-2008

Re: Plusnet IRC Server

Calling would be no good, as it's part of PUG and not a supported service.
However saying that it's fine and I've been sat on it all day.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Dom
Grafter
Posts: 277
Registered: ‎09-03-2010

Re: Plusnet IRC Server

This is what I get:
Quote
[21/04/2011 08:49:04] * Connect retry #99 usertools.plus.net (6667)
-
[21/04/2011 08:49:25] * Unable to connect to server (Connection timed out)
fourfourdevon
Grafter
Posts: 1,101
Thanks: 2
Registered: ‎10-09-2010

Re: Plusnet IRC Server

Quote from: adiewoo
Calling would be no good, as it's part of PUG and not a supported service.
Oh... I never realised there were any such services...
dvorak
Moderator
Moderator
Posts: 29,473
Thanks: 6,623
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Registered: ‎11-01-2008

Re: Plusnet IRC Server

Quote from: Dom
This is what I get:
Quote
[21/04/2011 08:49:04] * Connect retry #99 usertools.plus.net (6667)
-
[21/04/2011 08:49:25] * Unable to connect to server (Connection timed out)


Are you using a PN connection?
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Dom
Grafter
Posts: 277
Registered: ‎09-03-2010

Re: Plusnet IRC Server

Yes indeedy. I'm on other IRC servers too without having any trouble.
I can also ping usertools.plus.net without any problems, but for some reason, with IRC, the connection just times out.
MauriceC
Resting Legend
Posts: 4,085
Thanks: 929
Fixes: 17
Registered: ‎10-04-2007

Re: Plusnet IRC Server

I've jut flagged it within PUG to see  if there is any clues we can give - but it is Easter weekend Wink
Maurice

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Dom
Grafter
Posts: 277
Registered: ‎09-03-2010

Re: Plusnet IRC Server

OK cool, thanks. Smiley
MauriceC
Resting Legend
Posts: 4,085
Thanks: 929
Fixes: 17
Registered: ‎10-04-2007

Re: Plusnet IRC Server

Quote from: fourfourdevon
Quote from: adiewoo
Calling would be no good, as it's part of PUG and not a supported service.
Oh... I never realised there were any such services...

Historically there were many more such services.   Things like exchange checker;  BT service notices had their Genesis within PUG,  some of the more successful and of value to the Business have been subsumed (with agreement   Smiley )  into the Plusnet service.   Others languish in 'Limbo'  somewhere between the two of us.
Most recently PUG has continued development of the Product Comparison Tool with active support from Plusnet to keep it up to date and accurate.  E.g.  the Fibre product update was available from product launch - a splendid example of collaboration.
NOTE:  Such a complex tool will inevitably contain an inconsistency, so if you do spot a problem do let us know.
Some Tools, most notably the ill fated PUGIT ,  did not generate as much interest or 'Value Add' as the original set of expectations and has quietly 'gone to sleep' .  NOTE.  Pugit has been largely unmaintained for some time now,  so the data is not necessarily a reflection on the current state of any issues still in the table.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Dom
Grafter
Posts: 277
Registered: ‎09-03-2010

Re: Plusnet IRC Server

SIlly question alert: what's a PUG?  Embarrassed
Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: Plusnet IRC Server

Plusnet User Group
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Oldjim
Resting Legend
Posts: 38,460
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Registered: ‎15-06-2007

Re: Plusnet IRC Server

or one of these - much more appealing  Undecided
dratddestroyer
Grafter
Posts: 165
Registered: ‎27-09-2007

Re: Plusnet IRC Server

Oldjim - do you want it boiled, fried or BBQ'd?