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Plusnet IRC Server

Dom
Grafter
Posts: 277
Registered: ‎09-03-2010

Plusnet IRC Server

Is there something wrong with it? I've not been able to log into it since 8am yesterday morning (21st). Just thought I'd ask in case I've missed any news about it being closed for maintenance/for good.
Smiley
35 REPLIES
Community Veteran
Posts: 1,101
Registered: ‎10-09-2010

Re: Plusnet IRC Server

With the long holiday weekend I'd suggest calling, not sure how many staff will be active here to answer your question authoritively between now and Tuesday.
Highlighted
Dom
Grafter
Posts: 277
Registered: ‎09-03-2010

Re: Plusnet IRC Server

Pfft, lazy arses. Anyone would have thought it was a bank holiday weekend or something.
Moderator
Moderator
Posts: 19,019
Thanks: 2,079
Fixes: 306
Registered: ‎11-01-2008

Re: Plusnet IRC Server

Calling would be no good, as it's part of PUG and not a supported service.
However saying that it's fine and I've been sat on it all day.

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Dom
Grafter
Posts: 277
Registered: ‎09-03-2010

Re: Plusnet IRC Server

This is what I get:
Quote
[21/04/2011 08:49:04] * Connect retry #99 usertools.plus.net (6667)
-
[21/04/2011 08:49:25] * Unable to connect to server (Connection timed out)
Community Veteran
Posts: 1,101
Registered: ‎10-09-2010

Re: Plusnet IRC Server

Quote from: adiewoo
Calling would be no good, as it's part of PUG and not a supported service.
Oh... I never realised there were any such services...
Moderator
Moderator
Posts: 19,019
Thanks: 2,079
Fixes: 306
Registered: ‎11-01-2008

Re: Plusnet IRC Server

Quote from: Dom
This is what I get:
Quote
[21/04/2011 08:49:04] * Connect retry #99 usertools.plus.net (6667)
-
[21/04/2011 08:49:25] * Unable to connect to server (Connection timed out)


Are you using a PN connection?

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Dom
Grafter
Posts: 277
Registered: ‎09-03-2010

Re: Plusnet IRC Server

Yes indeedy. I'm on other IRC servers too without having any trouble.
I can also ping usertools.plus.net without any problems, but for some reason, with IRC, the connection just times out.
Superuser
Superuser
Posts: 3,464
Thanks: 1,909
Fixes: 12
Registered: ‎10-04-2007

Re: Plusnet IRC Server

I've jut flagged it within PUG to see  if there is any clues we can give - but it is Easter weekend Wink
Maurice
Dom
Grafter
Posts: 277
Registered: ‎09-03-2010

Re: Plusnet IRC Server

OK cool, thanks. Smiley
Superuser
Superuser
Posts: 3,464
Thanks: 1,909
Fixes: 12
Registered: ‎10-04-2007

Re: Plusnet IRC Server

Quote from: fourfourdevon
Quote from: adiewoo
Calling would be no good, as it's part of PUG and not a supported service.
Oh... I never realised there were any such services...

Historically there were many more such services.   Things like exchange checker;  BT service notices had their Genesis within PUG,  some of the more successful and of value to the Business have been subsumed (with agreement   Smiley )  into the Plusnet service.   Others languish in 'Limbo'  somewhere between the two of us.
Most recently PUG has continued development of the Product Comparison Tool with active support from Plusnet to keep it up to date and accurate.  E.g.  the Fibre product update was available from product launch - a splendid example of collaboration.
NOTE:  Such a complex tool will inevitably contain an inconsistency, so if you do spot a problem do let us know.
Some Tools, most notably the ill fated PUGIT ,  did not generate as much interest or 'Value Add' as the original set of expectations and has quietly 'gone to sleep' .  NOTE.  Pugit has been largely unmaintained for some time now,  so the data is not necessarily a reflection on the current state of any issues still in the table.
Dom
Grafter
Posts: 277
Registered: ‎09-03-2010

Re: Plusnet IRC Server

SIlly question alert: what's a PUG?  Embarrassed
Moderator
Moderator
Posts: 27,187
Thanks: 1,837
Fixes: 158
Registered: ‎14-04-2007

Re: Plusnet IRC Server

Plusnet User Group

Customer and Forum Moderator. Windows 10 Firefox 63.0 (64-bit)

Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Plusnet IRC Server

or one of these - much more appealing  Undecided
dratddestroyer
Grafter
Posts: 164
Registered: ‎27-09-2007

Re: Plusnet IRC Server

Oldjim - do you want it boiled, fried or BBQ'd?