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Fibre Installed :)

clearmouth87
Dabbler
Posts: 13
Registered: 17-01-2013

Fibre Installed :)

Hi all
BT Engineer came at 3pm today done his business waited for router and modem to connect then had a chat then he left
Bit of a hit and miss to sync up but once online instant 36 - 38MB not the 80mb (77mb) profile just yet but hopefully it goes up over next few days
anyways big thanks to plusnet and im absolutely loving fibre atm cant wait till it gets to the 77 / 20
once again thank you and keep up the good work Smiley
7 REPLIES
mushy
Grafter
Posts: 182
Registered: 16-10-2012

Re: Fibre Installed :)

Sounds like you have been provisioned on the 40/10 instead of 80/20, i'm sure one of the PN staff will pick this up tomorrow for you and get it changed over, if you prefer you could always call the support team if you dont want to wait any longer than neccessary.
clearmouth87
Dabbler
Posts: 13
Registered: 17-01-2013

Re: Fibre Installed :)

thanks for reply
upload speeds hittin 17mb mite be coz its new and bt guy said i was 80/20 sync :s mite go up over few days time ?
cheers
Chris.
Moderator
Moderator
Posts: 18,217
Thanks: 1,576
Fixes: 172
Registered: 11-01-2008

Re: Fibre Installed :)

are you testing over wireless by any chance?

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

clearmouth87
Dabbler
Posts: 13
Registered: 17-01-2013

Re: Fibre Installed :)

no mate always been hardwired dont like wireless
clearmouth87
Dabbler
Posts: 13
Registered: 17-01-2013

Re: Fibre Installed :)

just to add phoned support which were really helpful and stated takes 6 days to stabalise and on the 7th day i will see the full 78/20 but as it is im still really happy Smiley
pwatson
Rising Star
Posts: 2,468
Thanks: 8
Fixes: 1
Registered: 26-11-2012

Re: Fibre Installed :)

Oh dear - More training for CS staff required then!
Superuser
Superuser
Posts: 9,465
Thanks: 814
Fixes: 52
Registered: 06-04-2007

Re: Fibre Installed :)

I think the necessary adjustment has been made now http://community.plus.net/forum/index.php/topic,111780.msg958386.html#msg958386 Cheesy
David