Fibre Speed
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- Re: Fibre Speed
Fibre Speed
07-02-2013 6:23 PM
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i had my Fibre installed today and im very happy with it cant fault it at all apart from sync speed
Is their anyway to check current sync speed via the router ? the BT Engineer told me that i was syncing at 80/20 from the exchange now doing speed tests im hovering around 32 - 36mb down and 14 - 16mb up i know its just been installed but i was wondering if a member of staff could check to see if ive been provisioned on 80/20 and not 40/10 ? just with reading previous threads etc on the automation
thanks alot and keep up the good work plusnet
Re: Fibre Speed
07-02-2013 7:19 PM
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Re: Fibre Speed
07-02-2013 8:17 PM
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this is taken from BT Diagnostic site
1. Best Effort Test: -provides background information.
Download Speed
36.87 Mbps
0 Mbps 77.44 Mbps
Max Achievable Speed
Download speedachieved during the test was - 36.87 Mbps
For your connection, the acceptable range of speedsis 16 Mbps-77.44 Mbps .
Additional Information:
IP Profile for your line is - 77.44 Mbps
2. Upstream Test: -provides background information.
Upload Speed
11.7 Mbps
0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 11.7Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
hope it boosts up next few days loving the fibre as it is atm tho
Re: Fibre Speed
07-02-2013 8:24 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Fibre Speed
07-02-2013 8:44 PM
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thanks for the reply
profile says
Estimated line speed:
40Mb (Accurate to within +/- 1Mbit) - Checked on 2013-01-15 12:11:41
Current line speed:
37 Mb
cheers
Chris
Re: Fibre Speed
07-02-2013 10:56 PM
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Re: Fibre Speed
07-02-2013 11:39 PM
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just spoke to support after 6 days it wil go up its to do with stability so on the 7th day should see my 77mb
thanks for the help all much appriciated
Re: Fibre Speed
08-02-2013 11:33 AM
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Feedback is being, er, fed back on that one I've adjusted the speed your account was set to which is all that was needed so you should get the speed increase shortly.
Really sorry about that response there.
Re: Fibre Speed
08-02-2013 9:38 PM
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may i ask for hel in same case. engineer said i am sync on 40/10. above checker shows me im on 40, and currently achieving 37. my upload speed is +/- 9Mb/s. so im really on 40/10. please take necessary action to put me on 80/20,
thx
Re: Fibre Speed
11-02-2013 11:04 AM
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