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Cash Back offers

FIXED
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Community Veteran
Posts: 10,307
Thanks: 1,963
Fixes: 13
Registered: ‎02-08-2007

Cash Back offers

Seems some customers are having problems with cash back offers.

Perhaps a member of staff could explain the procedure for claiming cash back offers.

Thanks

2 REPLIES 2
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Plusnet Help Team
Plusnet Help Team
Posts: 722
Thanks: 100
Fixes: 43
Registered: ‎25-02-2019

Re: Cash Back offers

Fix

Hi @gleneagles, hope you're doing well.

We have a helpful guide to our cashback and rewards which may be able to answer many of these cashback queries here

If this post resolved your issue please click the 'This fixed my problem' button
 Faris
 Plusnet Help Team
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Community Veteran
Posts: 10,307
Thanks: 1,963
Fixes: 13
Registered: ‎02-08-2007

Re: Cash Back offers

@Beyhive 

Thank you for that link.

Should be useful to anyone having problems with cash back offers but the only problem might be if a third party fails to pay the cash back for any reason then the customer is stuck, clearly this is not PNs fault but if there are a high number of complaints re one company perhaps PN should cease using them or at least get them to stop advertising cash back offers for new customers.

😀