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Absolutely the worst excuse for customer 'service' in UK history

mort7890
Pro
Posts: 580
Thanks: 92
Fixes: 4
Registered: ‎28-06-2007

Re: Absolutely the worst excuse for customer 'service' in UK history

And of course someone would complain if they were not easily accessible.

jamessc
Rising Star
Posts: 104
Thanks: 39
Registered: ‎12-01-2017

Re: Absolutely the worst excuse for customer 'service' in UK history

http://beta.speedtest.net/result/6629291700.png

 

Currently getting 1.7Mbps, no-one else in the property, no other users online.

 

It's like living in the dark ages.

mort7890
Pro
Posts: 580
Thanks: 92
Fixes: 4
Registered: ‎28-06-2007

Re: Absolutely the worst excuse for customer 'service' in UK history

If you look at other posts it has been reported that some are getting slow speeds, no report of it fixed as yet.

shutter
Community Veteran
Posts: 22,202
Thanks: 3,768
Fixes: 64
Registered: ‎06-11-2007

Re: Absolutely the worst excuse for customer 'service' in UK history

@jamessc  &  @mort7890  nothing to complain about here.... getting 6.1 Mbps   and have been for years ! ! .. last disconnection was 42 days ago when I shifted my router ..  rock solid connection...  ( upto 8Mbps adsl connection ).

rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: Absolutely the worst excuse for customer 'service' in UK history

https://community.plus.net/t5/Fibre-Broadband/Fast-upload-slow-download/m-p/1477766/highlight/true#M...

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