1 month in
I've been with PN a month now and so far I'm very happy with the service and support 
There were some problems caused by a loose wire in the cab (if you believe BT) but since the 20th May the line has been rock steady with just a slight drop in speed. Otherwise my speed has been rock steady about the 11.5Mbps mark.
Broadband transferred to PN on 30th April
Phone transferred 20th May
Phone exchange:
HOLYHEAD
Estimated line speed:
8Mb (This may vary between 6Mb and 10Mb) - Checked on 2013-04-23 02:54:03
Current line speed:
11.7 Mb
-------------------------------------------------------------------
DSL Connection
Link Information
Uptime: 8 days, 18:59:50
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 1.254 / 13.287
Data Transferred (Sent/Received) [GB/GB]: 1,99 / 1,37
Output Power (Up/Down) [dBm]: 12,4 / 0,0
Line Attenuation (Up/Down) [dB]: 14,1 / 27,0
SN Margin (Up/Down) [dB]: 5,9 / 5,4
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 41 / 0
Loss of Signal (Local/Remote): 5 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 18.218 / 0
FEC Errors (Up/Down): 2.138 / 196.071.350
CRC Errors (Up/Down): 160 / 1.757
HEC Errors (Up/Down): 176 / 12.333
--------------------------------------------------------------------
Download speedachieved during the test was - 11.18 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 11.72 Mbps
Upload speed achieved during the test was - 0.91Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
I have noticed a drop in my Current Line Speed which was at 13.4Mb but has since dropped to 11.7Mb, plus the numerous errors.......... anything I should be worried about or can do to reduce these
Gerwyn
There were some problems caused by a loose wire in the cab (if you believe BT) but since the 20th May the line has been rock steady with just a slight drop in speed. Otherwise my speed has been rock steady about the 11.5Mbps mark.Broadband transferred to PN on 30th April
Phone transferred 20th May
Phone exchange:
HOLYHEAD
Estimated line speed:
8Mb (This may vary between 6Mb and 10Mb) - Checked on 2013-04-23 02:54:03
Current line speed:
11.7 Mb
-------------------------------------------------------------------
DSL Connection
Link Information
Uptime: 8 days, 18:59:50
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 1.254 / 13.287
Data Transferred (Sent/Received) [GB/GB]: 1,99 / 1,37
Output Power (Up/Down) [dBm]: 12,4 / 0,0
Line Attenuation (Up/Down) [dB]: 14,1 / 27,0
SN Margin (Up/Down) [dB]: 5,9 / 5,4
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 41 / 0
Loss of Signal (Local/Remote): 5 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 18.218 / 0
FEC Errors (Up/Down): 2.138 / 196.071.350
CRC Errors (Up/Down): 160 / 1.757
HEC Errors (Up/Down): 176 / 12.333
--------------------------------------------------------------------
Download speedachieved during the test was - 11.18 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 11.72 Mbps
Upload speed achieved during the test was - 0.91Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
I have noticed a drop in my Current Line Speed which was at 13.4Mb but has since dropped to 11.7Mb, plus the numerous errors.......... anything I should be worried about or can do to reduce these
Gerwyn
Hi there Gerwyn,
I've just been running a few checks for you and I can't see any obvious reasons for this, has anything changed in terms of your set up recently? i.e change of modem/router any thing new plugged in the line, any changes to extensions, phones being used etc?
Also it would be worth you connecting to the test socket (if you have one) and posting your router stats again:
http://www.plus.net/support/broadband/master-socket-guide.shtml
Adam.
I've just been running a few checks for you and I can't see any obvious reasons for this, has anything changed in terms of your set up recently? i.e change of modem/router any thing new plugged in the line, any changes to extensions, phones being used etc?
Also it would be worth you connecting to the test socket (if you have one) and posting your router stats again:
http://www.plus.net/support/broadband/master-socket-guide.shtml
Adam.
Hi again,
hmm not much difference there, however re
That's not quite right as connecting to the test socket also eliminates the faceplate from being the cause of any issues (which it can be sometimes) so it depends on how stringent you want to be really personally I'd give it a go unless it's a bind for you for some reason.
Adam
hmm not much difference there, however re
Quote I was once told by a BT engineer that no need to plug into test socket if I have no extensions, if this is wrong please let me know and I'll power down the router and plug into the test socket.
That's not quite right as connecting to the test socket also eliminates the faceplate from being the cause of any issues (which it can be sometimes) so it depends on how stringent you want to be really
personally I'd give it a go unless it's a bind for you for some reason. Adam
Hi Adam, I am now connected to the test socket...... had to pop out for an hour but here are the results. There are a few changes noticebly my download IP Profile has gone up on the BTw speedtest, not sure if you or BT did something there. I wouldn't think plugging the router in to the test socket would cause that change. I wish to note I am happy with everything as is, just wondering if it could be improved. Look forward to your views and advice
Gerwyn
Phone exchange:
HOLYHEAD
Estimated line speed:
8Mb (This may vary between 6Mb and 10Mb) - Checked on 2013-04-23 02:54:03
Current line speed:
11.7 Mb
----------------------------------------------
Download speedachieved during the test was - 10.98 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 15.72 Mbps
Upload speed achieved during the test was - 0.87Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
---------------------------------------------
DSL Connection
Link Information
Uptime: 0 days, 0:59:35
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 1.256 / 17.815
Data Transferred (Sent/Received) [MB/GB]: 72,91 / 1,99
Output Power (Up/Down) [dBm]: 12,8 / 0,0
Line Attenuation (Up/Down) [dB]: 14,2 / 27,0
SN Margin (Up/Down) [dB]: 6,1 / 3,2
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 59 / 0
Loss of Signal (Local/Remote): 7 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 19.177 / 0
FEC Errors (Up/Down): 0 / 19.599.023
CRC Errors (Up/Down): 0 / 4.123
HEC Errors (Up/Down): 0 / 7.558
Gerwyn
Phone exchange:
HOLYHEAD
Estimated line speed:
8Mb (This may vary between 6Mb and 10Mb) - Checked on 2013-04-23 02:54:03
Current line speed:
11.7 Mb
----------------------------------------------
Download speedachieved during the test was - 10.98 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 15.72 Mbps
Upload speed achieved during the test was - 0.87Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
---------------------------------------------
DSL Connection
Link Information
Uptime: 0 days, 0:59:35
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 1.256 / 17.815
Data Transferred (Sent/Received) [MB/GB]: 72,91 / 1,99
Output Power (Up/Down) [dBm]: 12,8 / 0,0
Line Attenuation (Up/Down) [dB]: 14,2 / 27,0
SN Margin (Up/Down) [dB]: 6,1 / 3,2
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 59 / 0
Loss of Signal (Local/Remote): 7 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 19.177 / 0
FEC Errors (Up/Down): 0 / 19.599.023
CRC Errors (Up/Down): 0 / 4.123
HEC Errors (Up/Down): 0 / 7.558
Thanks Jaggles, just had a look at the Clarity site, will look into purchasing the filtered one when I can spare the money. For the moment I'll leave everything connected to the test socket, don't see the point of putting the faceplate back on if its faulty and apart from dust the box is in the back bedroom which rarely gets used
All I can do now is ask Adam or some other nice PN person to nudge my Current Line Speed as you suggested
Gerwyn
All I can do now is ask Adam or some other nice PN person to nudge my Current Line Speed as you suggested
Gerwyn
Thank you James
Gerwyn
Gerwyn
Help !!! something has gone wrong, my dsl over the last hour has been disconnecting almost every 5 mins 
Everything was ok till I plugged the router into the test socket and got my Current Line Speed nudged
[Edit] Ok this is not fun anymore, thought it had calmed down but still suffering disconnects........ Not sure whether I should keep this thread going or open another as a fault
[Edit] All change, seems to have calmed down over night Uptime: 0 days, 11:32:23 so I'll see how things go from here Thanks for your help
Everything was ok till I plugged the router into the test socket and got my Current Line Speed nudged [Edit] Ok this is not fun anymore, thought it had calmed down but still suffering disconnects........ Not sure whether I should keep this thread going or open another as a fault
[Edit] All change, seems to have calmed down over night Uptime: 0 days, 11:32:23 so I'll see how things go from here
Thanks for your help